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- Tasks: Lead a vibrant team, ensuring exceptional service and smooth operations in our restaurant.
- Company: Franco Manca, a beloved brand known for authentic sourdough pizza and community spirit.
- Benefits: Enjoy free pizzas, personalised training, 28 days holiday, and a pension scheme.
- Other info: Opportunities for career growth across the UK and a fun, supportive work environment.
- Why this job: Join us to inspire others while sharing your passion for great Italian food.
- Qualifications: Experience in hospitality, strong leadership skills, and a love for customer service.
The predicted salary is between 25000 - 30000 £ per year.
About Us: At Franco Manca, we're not just making sourdough pizza - we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza - we're about people, community, and creating a welcoming space where everyone feels at home.
What You'll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca's values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme - earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
Restaurant Supervisor - Exeter in Devon employer: Franco Manca
Contact Detail:
Franco Manca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Exeter in Devon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Franco Manca's social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you articulate your experience in hospitality and show off your passion for great Italian food.
✨Tip Number 3
Show your leadership skills! Be ready to share examples of how you've motivated your team in past roles. Franco Manca loves a proactive approach, so highlight your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Franco Manca family right from the start!
We think you need these skills to ace Restaurant Supervisor - Exeter in Devon
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for Italian food shine through! Share why you’re excited about working with Franco Manca and how you can contribute to our mission of creating memorable dining experiences.
Highlight Your Leadership Skills: As a Restaurant Supervisor, you'll be leading a team. Make sure to showcase your previous experience in a supervisory role and give examples of how you've motivated and inspired your team in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us see your communication skills right from the start!
Apply Through Our Website: We want to make it easy for you to join our team! Make sure to apply through our website so we can process your application smoothly and get you one step closer to becoming part of the Franco Manca family.
How to prepare for a job interview at Franco Manca
✨Know Your Pizza
Before the interview, brush up on Franco Manca's menu and their unique approach to sourdough pizza. Being able to discuss the ingredients and what makes their pizzas special will show your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for a Restaurant Supervisor role.
✨Customer Service Focus
Think of specific instances where you turned a negative customer experience into a positive one. Franco Manca values customer satisfaction, so demonstrating your ability to handle feedback and resolve issues will set you apart.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing stock levels during a busy shift or dealing with a difficult customer. Practise your responses to show your proactive problem-solving skills and hands-on approach.