At a Glance
- Tasks: Support restaurant teams, coach managers, and shape people initiatives.
- Company: Franco Manca, a beloved pizza brand with a focus on great people.
- Benefits: Up to £60,000 salary, bonuses, 25 days holiday, and health perks.
- Other info: Join a diverse team committed to creating inclusive workplaces.
- Why this job: Make a real impact in a hands-on role that values your input.
- Qualifications: Experience in HR, strong people skills, and a passion for hospitality.
The predicted salary is between 60000 - 60000 £ per year.
People Partner
London (Soho) | Full Time | Minimum 4 days a week in the office, with regular restaurant visits
Reports to: Chief People Officer
This is a brilliant opportunity for a hands-on People Partner who wants to be close to the business, influence real change and help our managers create great places to work.
At Franco Manca, great pizza starts with great people.
For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood.
We're not a People team sitting far away from the action. We're close to our restaurants, our managers and our teams, and this role is right at the heart of that.
Why Franco Manca?
We're proud of where we've come from and excited about where we're going.
This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future.
You'll have the chance to influence how we support our teams, work closely with senior leaders and make a genuine impact across the business.
You'll also have space to keep growing yourself, with opportunities to get involved in people projects, leadership development, coaching and wider business initiatives as we continue to evolve.
We're looking for a People Partner to work alongside our Operations Managers, helping our restaurant teams thrive.
You'll build trusted relationships, coach leaders, support managers through the moments that matter and help create an environment where people can do their best work.
This is a hands-on role with plenty of variety and influence.
One day you could be supporting a manager through a complex people matter, the next you'll be using insight to spot trends, shaping practical people plans or helping us develop future leaders.
If you enjoy working closely with people, balancing commercial thinking with empathy and making a real difference across a multi-site business, we'd love to hear from you.
- You'll love this role if
- You like being close to the business and out with managers, not hidden behind a desk.
- You enjoy coaching leaders, solving problems practically and seeing the difference your work makes.
- You want exposure to senior leaders, people strategy and projects that shape how our teams grow.
- What you'll be doing
- Partner with Managers to support our restaurants and people.
- Coach and develop managers to build confident, capable teams.
- Lead a wide range of employee relations cases with confidence, fairness, consistency and sound judgement.
- Use people insight and data to spot trends and improve the employee experience.
- Bring strong attention to detail to employee relations, people processes, documentation and follow-up, making sure advice is accurate, consistent and well managed.
- Support talent development, succession planning and leadership capability.
- Help shape practical people initiatives that support our restaurants today and as we continue to grow.
- Work closely with the wider People team to keep things simple, consistent and people focused.
- We're looking for someone who
- Has HR Business Partner or Senior HR Advisor experience in hospitality, retail or another fast-paced customer facing multi-site business.
- Has strong employee relations knowledge, including confidence managing complex cases and a solid understanding of UK employment law.
- Is CIPD qualified or working towards qualification; however, practical, commercial HR experience and strong judgement are just as important.
- Builds trust quickly and enjoys coaching and supporting managers.
- Brings a practical, solutions-focused approach.
- Has excellent attention to detail and takes pride in getting the important things right, especially when handling sensitive people matters.
- Understands that every conversation matters.
- Loves working with people as much as processes.
- Wants to help create workplaces where everyone feels welcome and supported.
Our values in this role
Welcome Everybody
You create a safe, inclusive and respectful environment where managers and teams feel listened to, supported and treated fairly.
Love Your Food
You care about the details that make Franco Manca special and help managers build teams who are proud of the food, service and experience they deliver.
Keep It Moving
You work with pace, clarity and common sense, helping managers resolve people matters quickly, fairly and practically.
Put On a Great Show
You understand that great people experiences lead to great restaurant experiences, and you help managers create teams who deliver warm, genuine hospitality every day.
- What you'll get
- Up to £60,000 per year
- Annual discretionary bonus scheme
- 25 days holiday plus bank holidays
- Salary sacrifice schemes, including pension, Cycle to Work and EV car scheme
- Season ticket loan
- Medicash health cash plan, including dental, glasses, physiotherapy and more
- 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters
- Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home
- 50% staff discount when dining in any Franco Manca restaurant
- Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks
- Annual social events, incentives and competitions
- Up to £500 employee referral scheme, subject to terms and conditions
- Development opportunities to support your growth and progression
If this sounds like the kind of People Partner role where you could do your best work, we'd love to hear from you.
Franco Manca is proud to be an equal opportunities employer.
We celebrate diversity and are committed to creating an inclusive environment for all our people.
We welcome applications from everyone and recruit based on skills, experience, and potential.
If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.
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FM Human Resources Manager in City of Westminster employer: Franco Manca
Franco Manca is an exceptional employer that values its team members as much as its delicious pizzas. With a focus on authentic cooking and a supportive work culture, employees enjoy competitive pay, including a guaranteed top-up bonus, and opportunities for personal growth within the vibrant restaurant environment. Join us in a location where passion for food meets a commitment to employee satisfaction, making every shift rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land FM Human Resources Manager in City of Westminster
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Franco Manca!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Franco Manca.
We think you need these skills to ace FM Human Resources Manager in City of Westminster
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Franco Manca. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Franco Manca and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Franco Manca. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Franco Manca's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Franco Manca
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Franco Manca.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Franco Manca will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Franco Manca and how you would contribute to adapting HR strategies.
