At a Glance
- Tasks: Lead and support restaurants to deliver outstanding performance and develop confident leaders.
- Company: Franco Manca, a beloved sourdough pizza brand with a community focus.
- Benefits: Up to £60,000 salary, bonuses, free pizzas, health plans, and discounts.
- Other info: Dynamic role with opportunities for personal growth and shaping the future of Franco Manca.
- Why this job: Join a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in multi-site management and a passion for developing teams.
The predicted salary is between 26640 - 32560 £ per year.
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement.
Our passion for simple, authentic, and delicious food is at the heart of everything we do.
From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition.
With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK.
But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
- Operations Manager - South England
- What you'll get
- Up to £60,000 per year
- Annual Bonus Scheme
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Salary sacrifice pension scheme
- Medicash – Health cash plan including dental, optical, physiotherapy and more
- 24/7 virtual GP access and confidential counselling, plus support with wellbeing, money, legal and personal matters
- Cashback, online discounts and shopping vouchers to help with everyday savings
- Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks
- Annual social events, incentives and competitions
- 50% staff discount when dining in any Franco Manca restaurant
- Up to £500 employee referral scheme (T&Cs apply)
- Hybrid / Field Based | Full Time
At Franco Manca, great pizza starts with great people.
For over 15 years we've been making slow-risen sourdough pizza the way it should be. Simple ingredients. Proper craft. Restaurants that feel part of their neighbourhood.
Behind every great restaurant is a great leader. That's where you come in.
We're looking for an Operations Manager to support and develop a group of our restaurants, helping Restaurant Managers and their teams deliver brilliant food, genuine hospitality and consistently great experiences for our guests.
This is a hands-on role where you'll spend your time in our restaurants, coaching managers, improving performance and making sure every site has the support it needs to succeed.
One day you could be reviewing business performance with a Restaurant Manager, the next you'll be helping launch a new initiative, developing future leaders or finding practical solutions to operational challenges.
If you enjoy developing people, making commercial decisions and leading from the front, we'd love to hear from you.
- What you'll be doing
- Lead and support a group of restaurants to deliver outstanding operational and commercial performance.
- Coach and develop Restaurant Managers, building confident leaders and strong succession plans.
- Help restaurants improve sales, profitability, labour, stock control and overall business performance.
- Use data, guest feedback and operational insight to identify priorities and drive continuous improvement.
- Support recruitment, retention and engagement across your area, helping build stable, high-performing teams.
- Work closely with the wider support teams to ensure restaurants receive practical guidance and consistent support.
- Champion Franco Manca's values while creating an environment where people can thrive.
- We're looking for someone who
- Has multi-site management experience within hospitality or another fast-paced customer-facing business.
- Has a strong commercial understanding and enjoys improving business performance.
- Is passionate about developing Restaurant Managers and supporting teams to grow.
- Leads with a practical, hands‑on approach and isn't afraid to roll up their sleeves.
- Builds trust quickly and communicates clearly at every level.
- Balances accountability with support, helping people succeed while delivering great results.
- Wants to play an important role in shaping the future of Franco Manca.
Why Franco Manca?
We're proud of where we've come from and excited about where we're going.
This is an opportunity to join a business with real history that's investing in its people, its restaurants and its future.
You'll work closely with the Operations Director, support some of the most important people in our business and have a genuine impact on the success of our restaurants.
At Franco Manca, everyone is welcome.
We're proud to be an equal opportunities employer and believe our differences make us stronger.
We welcome applications from people of all backgrounds and recruit based on skills, experience and potential.
If you need any adjustments during the application or interview process, just let us know.
We'll do everything we can to support you.
- Expected Salary (this is not sent to the employer)
- #J-18808-Ljbffr
Operations Manager in Chichester employer: Franco Manca
Franco Manca is an exceptional employer that prioritises a vibrant work culture where every team member feels valued and part of the family. With generous benefits like free meals, a personalised training programme, and opportunities for career growth across the UK, we foster an environment that encourages personal development and community spirit. Join us in creating memorable dining experiences while enjoying a supportive atmosphere that celebrates passion and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Chichester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Franco Manca. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Franco Manca
Don't be shy about reaching out to Franco Manca directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Chichester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Franco Manca and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Franco Manca
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
