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- Tasks: Lead a team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a passionate sourdough pizza movement with a focus on community.
- Benefits: Generous tips, free pizzas, personalised training, and 28 days holiday.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Previous supervisory experience in a fast-paced restaurant and a passion for Italian food.
- Other info: Opportunities for career growth across the UK and ongoing personal development.
The predicted salary is between 25000 - 30000 £ per year.
About Us: At Franco Manca, we're not just making sourdough pizza - we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza - we're about people, community, and creating a welcoming space where everyone feels at home.
What You'll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca's values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme - earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
Locations
Restaurant Supervisor - Bath employer: Franco Manca
Contact Detail:
Franco Manca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Bath
✨Tip Number 1
Get to know the company culture before your interview. Franco Manca is all about community and quality, so show us you share that passion! Research our values and think of examples from your past experiences that align with them.
✨Tip Number 2
Practice your leadership skills in real-time. During the interview, be ready to discuss how you've motivated teams in the past. We want to see your hands-on approach and how you handle challenges, so come prepared with specific stories!
✨Tip Number 3
Show off your customer service skills! Be ready to talk about how you've dealt with feedback or resolved issues in previous roles. At Franco Manca, we value exceptional service, so let us know how you’ve gone above and beyond for customers.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest in the role and helps you understand if we're the right fit for you. Ask about team dynamics, training opportunities, or what a typical day looks like for a Supervisor at Franco Manca.
We think you need these skills to ace Restaurant Supervisor - Bath
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for Italian food shine through! Share why you’re excited about working at Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills: As a potential Supervisor, it’s crucial to showcase your leadership experience. Talk about times you've motivated a team or handled challenges in a fast-paced environment. We want to see how you can inspire others!
Be Authentic and Personable: We’re all about community and connection, so make sure your application reflects your personality. Use a friendly tone and don’t be afraid to share a bit about yourself – we want to know the real you!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and skills right away. We can’t wait to hear from you!
How to prepare for a job interview at Franco Manca
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and the process shows your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and coached a team in previous roles. Highlight specific situations where you resolved conflicts or improved service standards, as this will demonstrate your capability as a Supervisor.
✨Customer Service Focus
Think of instances where you've handled customer feedback or complaints effectively. Be ready to share these experiences, as they reflect your commitment to creating memorable customer experiences, which is key for this role.
✨Be Ready to Discuss Flexibility
Since the role requires working evenings, weekends, and holidays, be prepared to discuss your availability and willingness to adapt. This shows your commitment to the team's success during peak times.