At a Glance
- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Generous share of Tronc, free pizzas, ongoing training, and 28 days holiday.
- Other info: Opportunities for career growth across the UK and a supportive work environment.
- Why this job: Join a vibrant team and make a real impact in the world of authentic Italian food.
- Qualifications: Previous supervisory experience in hospitality and a passion for great food.
The predicted salary is between 25000 - 30000 € per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
FM Supervisor in Southampton employer: Franco Manca Southampton
Franco Manca is an exceptional employer that fosters a vibrant work culture centred around passion for authentic Italian cuisine and community. With a commitment to employee growth through tailored training programmes and opportunities across the UK, team members enjoy generous benefits including free meals, a supportive environment, and a focus on work-life balance. Join us in creating memorable experiences while being part of a movement that values quality, care, and tradition.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's vibe. Check out their social media and website to see what they're all about. This way, you can show off your passion for their delicious sourdough pizza and how you fit right in!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your previous experience as a Supervisor can help you lead the team at Franco Manca. Remember, they want to see your leadership skills shine!
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive on time. Show them you're serious about the role by being enthusiastic and ready to discuss how you can motivate the team and deliver top-notch service. Your energy can be contagious!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and gives you another chance to express your excitement about joining the Franco Manca family. Plus, it keeps you fresh in their minds!
We think you need these skills to ace FM Supervisor in Southampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for Italian food and hospitality shine through. We want to see how your passion aligns with our mission at Franco Manca – it’s all about creating memorable experiences for our guests!
Tailor Your CV:Make sure your CV highlights your previous experience in a Supervisor or Team Leader role. We’re looking for strong leadership skills, so don’t forget to mention any times you’ve motivated or inspired your team!
Be Authentic:We appreciate authenticity! Use your own voice in your application. Share your unique story and how it connects to our values at Franco Manca. This helps us get to know the real you!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to being part of our pizza-loving family!
How to prepare for a job interview at Franco Manca Southampton
✨Know Your Pizza
Make sure you brush up on your knowledge of sourdough pizza and the ingredients used at Franco Manca. Being able to discuss their menu and what makes their pizzas unique will show your passion for great Italian food and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully motivated a team or resolved conflicts. Highlighting your leadership style and how you inspire others will resonate well with the values of Franco Manca.
✨Demonstrate Customer Focus
Think of specific instances where you went above and beyond for a customer. Discussing how you handle feedback and ensure customer satisfaction will align perfectly with their commitment to exceptional service.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Prepare scenarios where you had to multitask or manage stock levels effectively, as this will showcase your proactive approach and ability to maintain quality standards.