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- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Generous share of Tronc, free pizzas, training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours, ongoing development, and fun social events await you!
- Why this job: Join a vibrant team and make a real impact in the world of authentic Italian food.
- Qualifications: Previous supervisory experience in hospitality and a passion for great food.
The predicted salary is between 25000 - 30000 £ per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
FM Supervisor in London employer: Franco Manca Muswell Hill
Contact Detail:
Franco Manca Muswell Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's vibe. Check out their social media and website to see how they engage with their community. This will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem in a fast-paced environment. Be ready to share these experiences, as they’ll highlight your skills and fit for the Supervisor role.
✨Tip Number 3
Show off your passion for food! When discussing your love for Italian cuisine, be specific. Mention your favourite dishes or experiences that relate to Franco Manca’s ethos. This will make you stand out as someone who truly cares about the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace FM Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Italian food and hospitality shine through. We want to see how your passion aligns with our mission at Franco Manca!
Tailor Your Experience: Make sure to highlight your previous experience in a Supervisor or Team Leader role. We’re looking for specific examples that demonstrate your leadership skills and ability to motivate a team.
Be Personable: Use a friendly tone in your application. We value excellent communication and interpersonal skills, so let your personality come through in your writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our Franco Manca family.
How to prepare for a job interview at Franco Manca Muswell Hill
✨Know Your Pizza
Make sure you brush up on your knowledge of sourdough pizza and the ingredients used at Franco Manca. Being able to discuss the menu and share your passion for Italian food will show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for the FM Supervisor role.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to think on your feet in a fast-paced environment. Be ready to discuss how you handled challenges, maintained quality standards, and ensured customer satisfaction.
✨Emphasise Your Commitment to Values
Familiarise yourself with Franco Manca’s values and be prepared to discuss how you align with them. Show that you’re not just looking for a job, but that you want to contribute to a community-focused environment.