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- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Generous share of Tronc, free pizzas, ongoing training, and 28 days holiday.
- Other info: Opportunities for career growth across the UK and a supportive work environment.
- Why this job: Join a vibrant team and make a real impact in a beloved restaurant chain.
- Qualifications: Previous supervisory experience in hospitality and a passion for Italian food.
The predicted salary is between 25000 - 30000 £ per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
FM Supervisor in Cambridge employer: Franco Manca Cambridge
Contact Detail:
Franco Manca Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Supervisor in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a great opportunity at Franco Manca!
✨Tip Number 2
Prepare for that interview! Research Franco Manca’s values and their approach to customer service. Be ready to share how your experience aligns with their mission of creating memorable dining experiences.
✨Tip Number 3
Show off your passion for food! When you get the chance, talk about your love for Italian cuisine and how it drives you to deliver exceptional service. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Franco Manca family.
We think you need these skills to ace FM Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Italian food and hospitality shine through. We want to see how your passion aligns with our mission at Franco Manca!
Tailor Your Experience: Make sure to highlight your previous experience in a Supervisor or Team Leader role. We’re looking for specific examples that demonstrate your leadership skills and ability to motivate a team.
Be Personable: Use a friendly tone in your application. We value excellent communication and interpersonal skills, so let your personality come through in your writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our Franco Manca family.
How to prepare for a job interview at Franco Manca Cambridge
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and the process shows your passion for the brand and its values.
✨Showcase Leadership Skills
Prepare examples of how you've motivated and coached a team in previous roles. Highlight specific situations where you resolved conflicts or improved team performance, as this will resonate well with the interviewers.
✨Customer Service Focus
Think of instances where you've handled customer feedback or resolved issues effectively. Demonstrating your commitment to exceptional service will align perfectly with Franco Manca’s ethos of creating memorable experiences.
✨Be Ready for Practical Scenarios
Expect questions about managing stock levels, handling deliveries, and ensuring compliance with health and safety standards. Brush up on these topics so you can confidently discuss your experience and approach to these responsibilities.