At a Glance
- Tasks: Lead a team to deliver exceptional service and create memorable dining experiences.
- Company: Join Franco Manca, a passionate sourdough pizza movement with a welcoming culture.
- Benefits: Earn competitive pay, enjoy free food, and access wellness support and discounts.
- Other info: Flexible hours, ongoing training, and a commitment to diversity and inclusion.
- Why this job: Be part of a vibrant team making delicious pizza while developing your leadership skills.
- Qualifications: Experience in hospitality, strong leadership, and a passion for great food.
The predicted salary is between 13.06 - 17.06 £ per hour.
What You'll Get
(including service charge - our data says you can earn between £2 to £4 per hour on top of your pay)
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free
- Sourdough bread to cook at home
- 28 days holiday (pro rata)
- A pension scheme to set you up for the future
- 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters.
- Cashback, online discounts and discounted shopping vouchers to help with everyday savings.
- Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks.
- Annual social events, incentives and competitions
- 50% staff discount when dining in any Franco Manca restaurants
- Up to £500 employee referral scheme (T&C apply)
- Ongoing personal growth and development with our Franco Academy all over the UK
About Us
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement.
Our passion for simple, authentic, and delicious food is at the heart of everything we do.
From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition.
With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK.
But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role
- You will have previous experience in a Supervisor or Team Leader role within a
Hospitality or fast paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
Franco Manca is proud to be an equal opportunities employer.
We celebrate diversity and are committed to creating an inclusive environment for all our people.
We welcome applications from everyone and recruit based on skills, experience, and potential.
If you need any adjustments during the application or interview process, please let us know and we’ll be happy to support you.
FM Supervisor in Birmingham employer: Franco Manca Birmingham
Franco Manca Birmingham is an excellent employer that prioritises a people-first approach, offering a vibrant work culture where teamwork and support are at the forefront. With opportunities for training and career progression across the UK, employees can thrive in a fast-paced environment while enjoying unique perks like free pizza during shifts. Join us to be part of a welcoming team that values your growth and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Franco Manca Birmingham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Franco Manca Birmingham
Don't be shy about reaching out to Franco Manca Birmingham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FM Supervisor in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Franco Manca Birmingham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Franco Manca Birmingham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
