At a Glance
- Tasks: Join our Housekeeping Team to create memorable experiences for guests.
- Company: Sutton Hotel Collection, a family-owned group with unique boutique hotels.
- Benefits: Enjoy free hotel breaks, leisure passes, and extensive training opportunities.
- Other info: Inclusive culture with great career development and social events.
- Why this job: Be part of a friendly team in a historic hotel with a rich story.
- Qualifications: Customer-focused attitude and a passion for hospitality.
The predicted salary is between 12.8 - 12.8 £ per hour.
Housekeeping Team Member - £12.80 per hour, share of tronc and great benefits.
About Sutton Hotel Collection
Our collection of hotels, comprising, the Castle Hotel, Windsor, Francis Hotel, Bath and Queens Hotel, Cheltenham, features boutique properties, each with its own original design and unique stories to tell.
Our mission is to provide truly memorable moments and create lasting connections to our guests.
As one of the first Georgian buildings to be built in Bath, The Francis Hotel was once home to 18th century architect John Wood the Elder who was the inspiration behind the first Georgian stone buildings of Queen Square, the Royal Crescent and The Circus.
The hotel has been a huge part of Bath’s history ever since.
Working with award-winning interior designers 3DReid, the design concept planned for the hotel and all 98 bedrooms will take inspiration from the Georgian era whilst appreciating all the modern amenities and touches that today’s traveller expects.
About the role
We are seeking a friendly, customer-focused individual to join our Housekeeping Team.
Our People
The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family.
We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.
- Our Benefits
- Free Hotel Breaks: From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes: We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Institute of Hospitality: We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development: An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured: A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses: We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms where appropriate, regular on and off-site social events and celebrations and a cycle to work scheme.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship.
We enable our people, to make the place.
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Housekeeping Team Member in Bath employer: Francis Hotel
The Sutton Hotel Collection is an exceptional employer that values its team as family, offering a supportive and inclusive work culture. With generous benefits such as free hotel breaks, enhanced parental leave, and extensive learning opportunities, employees are encouraged to grow both personally and professionally. Located in the historic city of Bath, working here means being part of a unique story while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Francis Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Francis Hotel
Don't be shy about reaching out to Francis Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Team Member in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Francis Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Francis Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
