Secretary to School Secretary in London

We are seeking an organised, professional, and approachable School Secretary to join our busy school office team. This is a key front-facing role, providing exceptional administrative and reception support to ensure the smooth day-to-day running of the school. The successful candidate will be the first point of contact for parents, pupils, staff, and visitors and will play an important role in supporting the wider administrative functions of the school.

As School Secretary, you will provide efficient reception and administrative support across a wide range of school operations, including attendance administration, pupil welfare, examinations support, communications, and general office management.

• Reception and Front Office:
• Act as the main point of contact for visitors, staff, parents, and pupils
• Answer and direct telephone calls promptly and professionally
• Escalate calls and queries to the Office Manager where appropriate
• Attendance Administration:
• Maintain accurate pupil attendance records
• Monitor attendance throughout the school day
• Follow up on missing registers with teaching staff
• Contact parents regarding pupil absences when required
• Sign pupils in and out during the school day
• Keep databases, address lists, and pupil records up to date
• Support pupils who feel unwell and ensure appropriate procedures are followed
• Provide front office cover for the School Nurse when required
• Ensure pupils leaving school due to illness are signed out correctly
• School Administration:
• Send school communications and letters (including Trips and Sixth Form as needed) via iSAMS
• Maintain confidential pupil records and filing systems
• Support school events and administrative projects
• Create locker labels and tuck cards for new pupils
• Liaise with parents regarding emergency contact and medical information
• Office Organisation:
• Book taxis for staff members
• Support the Sixth Form front desk daily between 10:45am and 12:45pm, undertaking duties including, but not limited to, the following:
• Support Duke of Edinburgh administration
• Undertake Fire Marshal duties
• Carry out administrative and research tasks during school holiday periods as directed by the Head
• Participation in appraisal and professional development/training
• Flexibility to adapt to changing school needs and duties
• Confidence using Microsoft Office
• Experience in school management systems such as iSAMS is desirable

First stage online interviews will take place w/c Monday 15th June 2026. The school reserves the right to appoint at any stage. Francis Holland School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment and adhere to the school’s safeguarding policies and procedures. The successful applicant will be subject to enhanced DBS and safeguarding checks.