Events Officer Crick Events

Requirements

• A substantial track record of project managing and delivering high-profile events, and managing multiple stakeholders.
• Demonstrable experience of providing excellent customer service and working in a customer-focused environment.
• Excellent interpersonal skills, including tact, diplomacy, and the ability to work with people at all levels including high-profile guests and stakeholders.
• Excellent oral and written skills across a range of formats including promotional materials, intranet and website.
• Facility with matrix working (working closely with other teams to deliver objectives).
• Evidence of working closely with hospitality providers and proven success of managing suppliers/agencies.

What the job involves

• Reports to: Events and Conference Manager.
• This is a full-time, permanent position on Crick terms and conditions of employment.
• The Francis Crick Institute is looking for an outstanding event professional to join our busy and creative Events team.
• This is an exciting opportunity for someone with the experience, enthusiasm and confidence to deliver exceptional events while representing one of the world’s leading biomedical research institutes.
• From major conferences and VIP visits to scientific symposia, lecture series, corporate hospitality and staff celebrations, our events play a vital role in fostering collaboration, sparking new ideas and strengthening the Crick’s reputation as a global leader in life sciences.
• You will also contribute to the development and delivery of selected public engagement events, helping to connect our science with wider audiences.
• Working across a programme of up to 150 events each year, you will manage a diverse portfolio of in-person and hybrid events, collaborating with stakeholders from academic, commercial, philanthropic and public sectors.
• This role offers the chance to take ownership of high-profile events from planning through to delivery, combining excellent organisational skills, technical expertise and outstanding communication to create memorable experiences that reflect the excellence of the Crick.
• If you thrive in a fast-paced environment, enjoy building relationships with a wide range of stakeholders and are passionate about delivering world-class events, we'd love to hear from you.

These include but are not limited to:

• Event management and delivery for both external and internal facing events.
• Responsible for all pre-event planning, including making arrangements with the following teams: catering, AV, logistics, security, housekeeping, reception and safety.
• Draft and issue venue hire contracts to clients, liaising with Crick legal team as needed.
• Provide clients with detailed quotes for third party services, hospitality, AV and any other hired in equipment and services.
• Create and manage expenditure records and ensure events are delivered within agreed budget - track and regularly update stakeholders on finance.
• Maintain clear communications with timely and detailed event briefings for relevant teams to ensure effective use of resources and quality delivery across all event elements.
• Communicate and promote events to both internal and external audiences, working closely with the wider Communications and Public Engagement teams.
• Create and manage event content and listings on the intranet (CrickNet).
• Create and manage event content and listings on the external website.
• Work with colleagues in the Digital team to develop promotional content for events.