At a Glance
- Tasks: Bridge users and technology, translating needs into effective solutions.
- Company: Join the Francis Crick Institute, Europe's largest biomedical research hub.
- Benefits: Generous leave, health support, pension scheme, and flexible working.
- Other info: Dynamic environment with opportunities for continuous learning and development.
- Why this job: Make a real impact in science and technology while growing your career.
- Qualifications: Experience in analysis, IT systems, and stakeholder engagement.
The predicted salary is between 43467 - 43467 £ per year.
Salary for this Role: From £43,467 with benefits, subject to skills and experience.
Reports to: Anita Jena-Smol
Closing Date: 15/Jun/2026 23.59 GMT
Details of the role:
Working pattern: This is a full-time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office 3 times a week, or more, as required.
About us: The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture.
About the role: We are looking for enthusiastic Business Analysts to join us on the Service Design, Business Analysis and Projects team here at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value. As a Business Analyst, you’ll act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you’ll shape end to end user journeys and help improve how the organisation works.
You’ll bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you’ll identify opportunities to optimise processes and influence stakeholders towards the best solutions, including alternative tools or approaches where appropriate. This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You’ll combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed.
What you will be doing:
- Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys.
- Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re-design business processes.
- Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need.
- Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working.
- Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders’ need.
- Create meaningful, visual service design and business analysis documentation.
- Contribute to design, build and deployment of technical solutions.
About you: You will have:
- Demonstrate relevant work experience, ideally in research, academic, science or technology industries.
- Close working knowledge of IT systems that support a business function.
- Close working knowledge of an organisation's business processes.
- Ability to articulate and visualise complex problems and technical concepts to non-technical stakeholders.
- Demonstrate critical analysis of business systems and processes.
- Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog.
- Experience of mapping current and future business processes, system and data flows.
- Experience of identifying improvements to process, practice or systems to resolve complex issues.
- Build and maintain good working relationships with stakeholders across multiple business functions.
- Experience of working with other technical teams within IT as part of the project or software development lifecycle.
About Working at the Crick: Our values: Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture. We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences.
What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans.
- Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
Business Analyst in London employer: Francis Crick Institute
The Francis Crick Institute is an exceptional employer, offering a dynamic and collaborative work environment at the forefront of biomedical research in St Pancras, London. With a strong commitment to employee well-being, we provide generous leave, comprehensive health support, and opportunities for professional growth through structured training. Our inclusive culture fosters creativity and innovation, making it an ideal place for those looking to make a meaningful impact in science and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in London
✨Tip Number 1
Networking is key! Reach out to current employees at the Francis Crick Institute on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s a great way to get insider info and make a good impression.
✨Tip Number 2
Prepare for interviews by practising common Business Analyst questions. Think about how you can showcase your analytical skills and experience with IT systems. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your enthusiasm for the role and the organisation during interviews. Research the Francis Crick Institute’s projects and values, and be ready to discuss how your skills align with their mission. This will help you stand out as a passionate candidate.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re genuinely interested in the position.
We think you need these skills to ace Business Analyst in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your relevant experience and skills that align with what we’re looking for, especially in terms of analytical thinking and stakeholder engagement.
Showcase Your Curiosity:We love a curious mind! In your application, share examples of how you've used data to solve problems or improve processes. This will show us that you have the analytical mindset we value at StudySmarter.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain your experiences and how they relate to the role. We appreciate clarity as much as creativity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Francis Crick Institute
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might work with at the Francis Crick Institute. Understand their roles and how they interact with the Business Analyst position. This will help you demonstrate your ability to build relationships and communicate effectively during the interview.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to solve problems in previous roles. Be ready to discuss specific situations where your analytical mindset led to successful outcomes. This will highlight your fit for a role that requires critical thinking and problem-solving skills.
✨Familiarise Yourself with Business Processes
Brush up on your knowledge of business processes and IT systems relevant to the role. Be prepared to discuss how you would approach mapping current and future business processes. This shows that you understand the core responsibilities of a Business Analyst and are ready to hit the ground running.
✨Emphasise Collaboration
The Crick values collaboration, so be sure to share experiences where you've worked effectively in teams. Discuss how you navigate ambiguity and balance multiple priorities while working with diverse groups. This will demonstrate that you align with their culture and can thrive in a collaborative environment.
