At a Glance
- Tasks: Join our team to analyse and improve business processes using data-driven insights.
- Company: The Francis Crick Institute, Europe's largest biomedical research hub.
- Benefits: Generous leave, health support, flexible working, and professional development opportunities.
- Other info: Collaborative environment with excellent career growth and diverse community support.
- Why this job: Make a real impact in science and technology while growing your career.
- Qualifications: Experience in analysis, IT systems knowledge, and strong communication skills.
The predicted salary is between 43467 - 43467 £ per year.
Salary for this Role From £43,467 with benefits, subject to skills and experience.
Details of the role:
- Working pattern: This is a full‑time, permanent position on Crick terms and conditions of employment. We offer a flexible working model, a hybrid of office (based in St Pancras, London) and home working. The role is expected to work from the office three times a week, or more, as required.
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world‑class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment that fosters excellence with state‑of‑the‑art infrastructure, cutting‑edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high‑quality, pioneering research. Creating a space for discovery without boundaries helps us turn our science into benefits for human health and the economy.
About the role
We are looking for an enthusiastic Business Analyst to join us on the Service Design, Business Analysis and Projects team at the Francis Crick Institute. Sitting within ITO, this team sits at the centre of people, process and technology ensuring solutions deliver real organisational value. As a Business Analyst, you will act as the bridge between users and technology, translating needs into practical, effective solutions. Working with stakeholders across scientific and operational areas, you will shape end‑to‑end user journeys and help improve how the organisation works. You will bring an analytical and curious mindset, using data to understand problems, asking the right questions and challenging assumptions to uncover true needs. With a focus on continuous improvement, you will identify opportunities to optimise processes and influence stakeholders toward the best solutions, including alternative tools or approaches where appropriate. This role requires a strong communicator who can bring people together, navigate ambiguity and balance multiple priorities. You will combine critical thinking with creative and logical problem solving, working independently or collaboratively as needed. Whether your experience comes from IT or another area of a business, what matters most is your ability to analyse, influence and connect ideas. An interest in technology is key, and you will be supported to develop your skills through structured training, including the BCS Business Analysis International Diploma. This is a great opportunity to grow your career in a collaborative, purpose‑led environment at the intersection of science and technology.
What you will be doing
- Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys
- Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and re‑design business processes
- Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational need
- Use your knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working
- Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet the stakeholders’ need
- Create meaningful, visual service design and business analysis documentation
- Contribute to design, build and deployment of technical solutions
About you
- Demonstrate relevant work experience, ideally in research, academic, science or technology industries
- Close working knowledge of IT systems that support a business function
- Close working knowledge of an organisation’s business processes
- Ability to articulate and visualise complex problems and technical concepts to non‑technical stakeholders
- Demonstrate critical analysis of business systems and processes
- Experience of capturing user requirements, managing and prioritising requirements catalogue or product backlog
- Experience of mapping current and future business processes, system and data flows
- Experience of identifying improvements to process, practice or systems to resolve complex issues
- Build and maintain good working relationships with stakeholders across multiple business functions
- Experience of working with other technical teams within IT as part of the project or software development lifecycle
About Working at the Crick
Our values
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
What will you receive?
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well‑being: 24/7 GP consultation services. Occupational health services and mental health support programmes. Eye care vouchers and discounted healthcare plans.
- Work‑Life Balance: Back‑up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks: Discounted gym memberships, bike‑to‑work scheme, and shopping discounts. Subsidised on‑site restaurant and social spaces for team interaction.
Legal and Equality Statements
We value diversity and inclusion and are committed to creating a workplace where everyone feels valued and empowered. Applications from people of all genders, ethnicities, abilities and experiences are encouraged. We are a Disability Confident employer and will make reasonable adjustments if necessary.
Business Analyst employer: Francis Crick Institute
The Francis Crick Institute is an exceptional employer, offering a dynamic and collaborative work environment at the forefront of biomedical research in St Pancras, London. With a strong focus on employee growth, we provide structured training opportunities, generous leave, and a flexible working model that promotes work-life balance. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered, making it a truly rewarding place to advance your career while contributing to groundbreaking scientific discoveries.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at the Francis Crick Institute on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the Crick's latest projects and think about how your skills as a Business Analyst can contribute. Show them you’re not just another candidate, but someone who’s genuinely excited about their mission.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or hypothetical scenarios during interviews. They want to see how you think, so don’t hold back on showcasing your analytical mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at the Crick.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your relevant experience and skills that align with what we’re looking for, especially in areas like stakeholder engagement and process improvement.
Show Your Analytical Skills:We love a good problem solver! Use your application to showcase examples where you've used data to drive decisions or improve processes. This will help us see how you can bring value to our team.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and make sure your points are easy to understand. This reflects the communication skills we value in a Business Analyst.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Francis Crick Institute
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might work with at the Francis Crick Institute. Understand their roles and how they interact with the Business Analyst position. This will help you demonstrate your ability to build relationships and communicate effectively during the interview.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to solve problems in previous roles. Be ready to discuss specific situations where your analytical mindset led to successful outcomes. This aligns perfectly with the role's focus on critical thinking and problem-solving.
✨Familiarise Yourself with the ITO Estate
Take some time to learn about the technology platforms used within the ITO estate. Being knowledgeable about these systems will show your genuine interest in the role and your readiness to hit the ground running. It’s a great way to impress your interviewers!
✨Practice Visual Communication
Since the role involves creating visual service design and business analysis documentation, practice explaining complex concepts in simple terms. Use diagrams or flowcharts if possible. This will demonstrate your ability to articulate ideas clearly to non-technical stakeholders, which is crucial for a Business Analyst.
