At a Glance
- Tasks: Bridge users and technology, translating needs into effective solutions.
- Company: Join the Francis Crick Institute, a leader in scientific research.
- Benefits: Competitive salary, 28 days leave, flexible working, and professional training.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Shape user journeys and make a real impact in science and technology.
- Qualifications: Experience in business analysis and strong communication skills required.
The predicted salary is between 70000 - 85000 £ per year.
Working Pattern & Location: Full-time, permanent position at the Francis Crick Institute, St Pancras, London. Flexible working model allowing hybrid office and home work, with office presence at least three times per week.
Salary & Benefits: From £43,467 with benefits, subject to skills and experience.
Application Closing Date: 15 June 23:59 GMT
About the role: Join the Service Design, Business Analysis and Projects team within the Institute's IT Operations. As a Business Analyst, you will act as the bridge between users and technology, translating needs into practical and effective solutions. You will shape end-to-end user journeys, identify opportunities for process optimisation, and influence stakeholders to adopt the best solutions. Strong communication, analytical thinking, and ability to navigate ambiguity are essential. An interest in technology and a desire to grow through structured training, including the BCS Business Analysis International Diploma, are highly valued.
Responsibilities:
- Build relationships with key stakeholders across Science and Operations to gain a deep understanding of Crick user journeys.
- Participate in and run analysis workshops with stakeholders to identify scope, quantify problems, elicit requirements, map and redesign business processes.
- Identify and gather information to critically evaluate IT and business systems and their impact in delivering organisational needs.
- Use knowledge of internal and external business practice to recommend solutions for improving systems, processes or ways of working.
- Learn and understand the ITO estate of science and operations technology platforms, so that the right technology is implemented to meet stakeholders’ needs.
- Create meaningful, visual service design and business analysis documentation.
- Contribute to design, build, and deployment of technical solutions.
Qualifications:
- Relevant work experience, ideally in research, academic, science or technology industries.
- Close working knowledge of IT systems that support a business function.
- Close working knowledge of an organisation's business processes.
- Ability to articulate and visualise complex problems and technical concepts to non-technical stakeholders.
- Demonstrate critical analysis of business systems and processes.
- Experience of capturing user requirements, managing and prioritising a requirements catalogue or product backlog.
- Experience of mapping current and future business processes, system and data flows.
- Experience of identifying improvements to process, practice or systems to resolve complex issues.
- Build and maintain good working relationships with stakeholders across multiple business functions.
- Experience of working with other technical teams within IT as part of the project or software development lifecycle.
Benefits: 28 days of annual leave plus three additional days over Christmas.
Business Analyst in London employer: Francis Crick Institute Ltd
The Francis Crick Institute is an exceptional employer, offering a dynamic work environment in the heart of London with a flexible hybrid working model that promotes work-life balance. Employees benefit from a supportive culture that prioritises professional development through structured training opportunities, including the BCS Business Analysis International Diploma, and enjoy generous leave policies alongside a competitive salary package. Joining our team means being part of a collaborative community dedicated to advancing scientific research and innovation.
Contact Details:
Francis Crick Institute Ltd Recruitment Team
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We think you need these skills to ace Business Analyst in London
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