Administrator/Receptionist in Cheltenham

Location: Cheltenham

Minimum 30 Hours per Week - Permanent - Office-Based

£25,000 - £30,000 FTE depending on experience + Company Pension Scheme

We are looking for a proactive, organised, and personable Receptionist / Administrator to join our team in Cheltenham. This is a varied and rewarding role offering long-term stability in a supportive office environment.

About the Role

This is a key position within our business, ensuring smooth day-to-day operations and providing a warm welcome to clients. You will be the first point of contact for visitors and callers, and you\'ll play an important part in both administrative and client-facing tasks.

What You’ll Be Doing

• Greeting clients and managing the front desk.
• Answering and directing phone calls professionally.
• Ordering stationery and managing staff supplies.
• Ensuring smooth day-to-day running of the office.
• Client onboarding and admin support.
• Company secretarial duties (e.g. Companies House filings and changes).
• Company formations and HMRC registrations.
• Booking in new jobs and updating workflow spreadsheets.
• Managing incoming and outgoing post.

What We’re Looking For

• Previous professional office/reception experience (preferred, but not essential).
• Excellent telephone manner and interpersonal skills.
• High level of accuracy and attention to detail.
• Strong organisational and time management skills.
• Comfortable managing varied tasks in a busy environment.
• Confident with basic IT systems and spreadsheets.

What We Offer

• Competitive salary, dependent on experience.
• A permanent position with a minimum of 30 hours per week.
• Company pension scheme.
• Friendly and professional office environment.

Please send you CV and a brief cover letter explaining why you’re a great fit for this role to office@wfrancisandco.co.uk by 31 August 2025