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For Companies At a Glance
- Tasks: Lead and motivate teams while ensuring exceptional service and compliance across multiple sites.
- Company: Join a family-run coffee chain passionate about crafting exceptional coffee experiences.
- Benefits: Enjoy a competitive salary, performance bonuses, healthcare package, and complimentary gym membership.
- Why this job: Be part of a vibrant culture that values quality, teamwork, and personal growth in the hospitality industry.
- Qualifications: Must have NVQ Level 3 or equivalent and 5+ years in managerial roles within hospitality.
- Other info: Flexibility to travel between locations is required.
The predicted salary is between 28800 - 48000 £ per year.
What we can offer you:
- Competitive salary: Starting up to £40k (based on experience)
- Discretionary performance-based bonuses for successful campaigns.
- Healthcare package.
- Bonus package.
- Complimentary gym membership.
Job Summary
We are seeking an experiencedMulti-Site Hospitality Operations Managerto ensure the delivery of exceptional services and maintain compliance with regulatory requirements. In this role, you will be responsible for leading, advising, and motivating a team, while driving compliance and quality across the service.
About Us
We are a family-run, independent group of businesses, proud to operate a successful coffee chain driven by our deep passion for exceptional coffee. Our promise is simple: we only serve coffee wed love to enjoy in our own homes.
Every cup we craft is thoughtfully designed to inspire and energizenot just for today, but every day. Start your mornings with the freshness you deserve and explore unique flavours that uplift and delight.
About You
- A professional qualification (NVQ Level 3 or equivalent) in a relevant field.
- A minimum of 5 years experience in the industry, with a strong focus on managerial roles.
- Proven experience in auditing, compliance, and regulatory oversight within the coffee or hospitality industry.
- Strong interpersonal skills, with the ability to communicate effectively and build relationships with internal teams, external partners, and stakeholders.
- Highly proficient in administrative and organisational tasks, including maintaining up-to-date paperwork, SOPs, and business systems.
- Consistently able to complete tasks and meet deadlines in a fast-paced environment.
- Demonstrated experience in the coffee industry, including working as a barista and delivering training to staff.
- Skilled in adapting, drafting, and implementing new systems and processes to enhance business operations.
- Proven ability to delegate tasks effectively and empower teams to perform at their best.
- Strong analytical skills with the ability to interpret data, produce detailed reports, and implement improvements based on findings.
- Proficient in using relevant digital tools and platforms to manage compliance, reporting, and team communications.
- A proactive and solutions-focused attitude, with the ability to anticipate challenges and implement strategies to overcome them.
- Flexible and adaptable, with the willingness to travel between locations as needed.
Multi-Site Hospitality Operations Manager in Newton Aycliffe employer: Franchise Moves
Contact Detail:
Franchise Moves Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site Hospitality Operations Manager in Newton Aycliffe
✨Tip Number 1
Make sure to highlight your experience in the coffee industry during your conversations. Share specific examples of how you've successfully managed teams and improved service quality in previous roles.
✨Tip Number 2
Demonstrate your strong interpersonal skills by preparing to discuss how you've built relationships with both internal teams and external partners. This will show that you can effectively communicate and collaborate.
✨Tip Number 3
Be ready to talk about your experience with compliance and regulatory oversight. Prepare examples of how you've implemented new systems or processes that enhanced operations and ensured adherence to standards.
✨Tip Number 4
Showcase your analytical skills by discussing how you've used data to drive improvements in past roles. Be prepared to explain how you interpret data and implement changes based on your findings.
We think you need these skills to ace Multi-Site Hospitality Operations Manager in Newton Aycliffe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality management, particularly focusing on your managerial roles and compliance experience. Use specific examples that demonstrate your ability to lead teams and maintain high standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the coffee industry and your commitment to delivering exceptional service. Mention how your background aligns with the company's values and how you can contribute to their success.
Highlight Relevant Skills: Emphasize your strong interpersonal skills and your ability to build relationships with teams and stakeholders. Provide examples of how you've successfully implemented new systems or processes in previous roles.
Showcase Your Analytical Abilities: Include specific instances where you've used data to drive improvements in operations. This could be through detailed reports or compliance audits that led to enhanced service delivery.
How to prepare for a job interview at Franchise Moves
✨Showcase Your Experience
Be prepared to discuss your previous managerial roles in detail, especially those related to the hospitality or coffee industry. Highlight specific examples of how you've driven compliance and quality in your past positions.
✨Demonstrate Strong Interpersonal Skills
Since this role requires effective communication with various stakeholders, practice articulating how you've built relationships in your previous jobs. Share anecdotes that showcase your ability to motivate and lead a team.
✨Prepare for Compliance Questions
Expect questions about auditing and regulatory oversight. Brush up on relevant regulations in the coffee and hospitality sectors, and be ready to discuss how you've ensured compliance in your past roles.
✨Highlight Your Problem-Solving Skills
This position requires a proactive attitude towards challenges. Prepare examples of how you've anticipated issues and implemented successful strategies to overcome them, particularly in fast-paced environments.
