At a Glance
- Tasks: Manage invoicing processes and ensure smooth cash flow for various clients.
- Company: Join Metro Rod, a dynamic leader in drain maintenance with over 40 years of experience.
- Benefits: Enjoy 25 days annual leave, company events, and employee discounts.
- Why this job: Be part of a fast-paced team and make a real impact on client satisfaction.
- Qualifications: Experience in a busy office environment and strong communication skills are essential.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
The predicted salary is between 20000 - 30000 £ per year.
£25,077.00 per year pro-rata. Metro Rod works with clients in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK.
Main Purpose of the Role
To manage Metro Rod invoicing for a variety of clients via their associated processes to ensure maximum invoicing month on month which in turn creates increased monthly cashflow.
What does it entail?
- Daily upload of invoices and financial information and cost breakdown.
- Liaising with different departments within Metro Rod and our franchisee network to ensure queries are promptly resolved.
- Communicating with the clients via telephone and email when required and ensuring that any queries are escalated and resolved promptly and professionally.
- Work closely with credit controllers within the team to ensure accurate and timely invoicing of customers leads to maximised cash collection.
- Attending business and clients’ meetings to discuss current processes and potential improvements to the service being provided to them.
- To work cohesively within the Digital Team to ensure KPI targets are met within the team and across the business for our national account customers.
What do we look for?
- Experience working within a fast‑paced office environment is essential.
- Team player with excellent presentation, communication and interpersonal skills (both written and verbal).
- Experience working within a financial team is preferred, although a busy call‑centre environment will be considered.
- SAGE/ NetSuite experience is beneficial but not required.
- Experience providing excellent customer service essential.
- Advanced literacy and numeracy with well‑developed IT skills and understanding of complex digital technology and processes.
- Advanced competency in Microsoft Office including Word and Excel.
- Inquisitive mindset and approach.
- Attention to detail is essential, with good time management and ability to work under pressure.
What do you get?
- 25 days annual leave - plus bank holidays
- Royal London, Company Pension
- Group Life Assurance
- Additional Paid Leave / Special Leave
- Cycle to Work Scheme
- Company Events
- Laptop / Company Mobile
- Travel subsidy / mileage
- Free Eye Tests / Subsidy for Glasses
- Free Standard Parking
- Employee Assistance Programme
- Occupational Health Support
- Employee Discounts Platform - Sodexo
We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Invoicing & Accounts Assistant - 6 month\' FTC in Macclesfield employer: Franchise Brands plc
Contact Detail:
Franchise Brands plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Invoicing & Accounts Assistant - 6 month\' FTC in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with or know about Metro Rod. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Metro Rod and its services. Knowing their clients and how they operate will show you’re genuinely interested and ready to contribute to their success.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with various departments and clients, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Metro Rod team.
We think you need these skills to ace Invoicing & Accounts Assistant - 6 month\' FTC in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Invoicing & Accounts Assistant role. Highlight any relevant experience in financial environments and customer service, as these are key for us at Metro Rod.
Craft a Catchy Cover Letter: Your cover letter should reflect your personality and enthusiasm for the role. Use it to explain why you’re a great fit for our team and how your skills can help us improve our invoicing processes.
Show Off Your Skills: Don’t forget to mention your IT skills, especially with Microsoft Office. If you have experience with SAGE or NetSuite, make sure to include that too! We love candidates who are tech-savvy.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with Metro Rod!
How to prepare for a job interview at Franchise Brands plc
✨Know Your Numbers
As an Invoicing & Accounts Assistant, you'll be dealing with financial data daily. Brush up on your numeracy skills and be prepared to discuss how you've managed invoicing or financial processes in the past. Highlight any experience you have with software like SAGE or NetSuite, even if it's just a basic understanding.
✨Show Off Your Communication Skills
This role requires excellent communication, both written and verbal. Be ready to share examples of how you've effectively resolved client queries or collaborated with different departments. Practise articulating your thoughts clearly, as this will demonstrate your interpersonal skills during the interview.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this position. Prepare to discuss specific instances where your attention to detail made a difference, whether it was catching an error in an invoice or ensuring accurate financial reporting. You might even want to bring along a sample of your work that showcases this skill.
✨Be Inquisitive
An inquisitive mindset is highly valued. During the interview, don't hesitate to ask questions about the company's processes or the team dynamics. This shows your interest in the role and your willingness to learn and improve. Plus, it gives you a chance to assess if the company is the right fit for you!