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For Companies At a Glance
- Tasks: Manage cash collection and tackle debt recovery with confidence and resilience.
- Company: Join Metro Rod, a dynamic leader in drain clearance and maintenance services.
- Benefits: Enjoy 25 days leave, hybrid working, and a range of employee perks.
- Why this job: Be part of a successful team making a real impact on financial targets.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: Great career growth opportunities in a supportive work environment.
The predicted salary is between 25000 - 29000 £ per year.
Overview
Up To £27,675 Per Annum Plus Benefits.
Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction.
Credit Controller
What does it entail?
You will manage an extensive ledger on a day-to-day basis to ensure maximum cash collection, whilst highlighting and managing potential financial risk to the business and contributing towards achieving financial targets and corporate objectives. This is the perfect role for someone who is used to having difficult conversations with customers over the phone. Being part of a well-established and successful team, you will be focused on managing current debt. Working to strict SLA’s and KPI’s, this role requires someone proactive, confident and thorough.
What do we look for?
- Experienced Credit Controller/Debt Recovery Specialist
- Ideally experience using Netsuite
- Previous experience within an office/call centre environment
- Driven and keen interest in cash collection and debt reduction
- KPI / results driven
- Ability to multi-task
- Advanced literacy and numeracy
- Advanced IT skills
- Resilience - able to have tough conversations
- Ability to build rapport quickly
- Ability to work under pressure to tight timescales
- Ability to make clear decisions / think clearly when under pressure
- Strong team player
What do you get?
- 25 days annual leave - plus bank holidays
- Royal London, Company Pension
- Group Life Assurance
- Additional Paid Leave / Special Leave
- Cycle to Work Scheme
- Company Events
- Laptop / Company Mobile
- Hybrid Working / occasional homeworking
- Travel subsidy / mileage
- Free Eye Tests / Subsidy for Glasses
- Electric Car Charging Points
- Free Standard Parking
- Employee Assistance Programme
- Occupational Health Support
- Employee Discounts Platform - Sodexo
Credit Controller/Debt Recovery Specialist in Macclesfield employer: Franchise Brands plc
Contact Detail:
Franchise Brands plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller/Debt Recovery Specialist in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and debt recovery sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those tough conversations! Since this role involves managing debt, practice your communication skills. Role-play with a friend to get comfortable discussing sensitive topics.
✨Tip Number 3
Show off your results! When you get the chance to chat with potential employers, highlight your past achievements in cash collection and debt reduction. Numbers speak louder than words!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller/Debt Recovery Specialist in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in cash collection and debt recovery, and don’t forget to mention any relevant software skills, like using Netsuite. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences make you a perfect fit. Be sure to mention your ability to handle tough conversations and work under pressure, as these are key for us.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just duties. Did you exceed cash collection targets? Did you improve processes? We love to see results-driven candidates who can demonstrate their impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Franchise Brands plc
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your numeracy skills and be prepared to discuss how you've successfully managed ledgers in the past. Highlight any specific KPIs you've met or exceeded.
✨Prepare for Tough Conversations
This role involves having difficult discussions with customers about debt recovery. Think of examples where you've navigated challenging conversations successfully. Show them you can remain calm and professional under pressure.
✨Familiarise Yourself with Netsuite
If you have experience using Netsuite, great! If not, do some research on it. Being able to speak knowledgeably about the software will show your commitment to the role and your ability to adapt quickly.
✨Demonstrate Team Spirit
Metro Rod values teamwork, so be ready to share examples of how you've collaborated with others in previous roles. Emphasise your ability to build rapport quickly and work towards common goals, especially in high-pressure situations.
