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- Tasks: Keep the hotel running smoothly at night, welcoming guests and handling requests.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted stays, flexible hours, free meals, and more perks!
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Friendly, detail-oriented, and reliable with a passion for guest service.
- Other info: Flexible shifts, great team culture, and opportunities for growth.
The predicted salary is between 20000 - 25000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL
What you’ll be doing... Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps! Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between. Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew. Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning. Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay. Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
WHAT WE NEED FROM YOU
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
When will you be working... 24 hours per week, over 3 days, on a rota basis 10.30pm - 6.30am to include weeknights and weekend nights.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Member employer: francesca’s®
Contact Detail:
francesca’s® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Be ready for that interview! Research RBH and understand their values around diversity and wellbeing. Prepare some questions to show your interest and enthusiasm for being part of their team.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your friendly and welcoming nature. We want to see the real you, especially for a night owl role!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can set you apart from other candidates. It shows you’re genuinely interested in joining the team.
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Show Your Night Owl Spirit: Let us know why you're the perfect fit for those late-night shifts! Share your experiences or stories that highlight your comfort and enthusiasm for working during the quiet hours.
Be Friendly and Welcoming: Since you'll be the face of our hotel at night, make sure to convey your friendly nature in your application. A warm tone can go a long way in showing us you’re ready to provide service with a smile, even at 3 a.m.
Highlight Your Attention to Detail: We love detail-oriented folks! Mention any past experiences where you've successfully managed numbers or reports, especially if it relates to audits or guest services. It’ll show us you’re reliable and organised.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at francesca’s®
✨Know the Night Shift
Familiarise yourself with the unique aspects of working night shifts. Understand the responsibilities of a Night Team Member, like handling late check-ins and managing guest requests. This will show your enthusiasm for the role and help you answer questions more confidently.
✨Showcase Your People Skills
Since this role involves interacting with guests at odd hours, highlight your friendly and welcoming nature. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations. A smile can go a long way, even at 3 a.m.!
✨Be Detail-Oriented
As a Night Team Member, you'll be responsible for night audits and reports. Brush up on your numerical skills and be ready to discuss how you handle details meticulously. You might even want to practice a few scenarios where attention to detail made a difference in your previous roles.
✨Demonstrate Reliability and Calmness
Working nights can be unpredictable, so it's crucial to convey that you're reliable and calm under pressure. Think of examples from your past experiences where you managed unexpected situations effectively. This will reassure them that you can handle the demands of the job.