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- Tasks: Handle customer enquiries, support administration, and learn about parts management.
- Company: Join a growing business with a supportive team culture.
- Benefits: Competitive salary, stable hours, full training, and career progression.
- Other info: Exciting opportunity to develop technical knowledge and work across departments.
- Why this job: Kickstart your career in a dynamic role with long-term growth potential.
- Qualifications: Previous admin experience preferred; strong communication and organisational skills.
The predicted salary is between 28000 - 35000 £ per year.
Location: Stonebroom (between Alfreton and Clay Cross)
Hours: Monday to Friday, 8:00am – 4:30pm
Salary: £28,000 per annum
Francesca’s Recruitment Ltd is delighted to be recruiting on behalf of our client for a Trainee Parts Manager (Administration & Service Support) to join their team on a permanent basis. This is an exciting long-term opportunity for someone who enjoys administration and customer service but is also keen to develop technical knowledge and progress within a growing business. The role will initially focus on office administration and service support duties, with full training provided to gradually develop into the parts and service side of the business.
The successful candidate will work closely with the Service Coordinator and Engineering Team, learning about products, parts, stock management and service operations, with the long-term opportunity to progress into a future Service Manager position.
Key Responsibilities
- Answer incoming calls and handle customer enquiries professionally
- Reception duties including greeting visitors, receiving parcels and preparing refreshments
- General administration tasks including:
- Scanning and document management
- Updating customer portals
- Liaising with customers
- Chasing purchase orders
- Raising sales invoices
Training & Development
As part of the role, the successful candidate will gradually gain experience and training in:
- Product and parts knowledge
- Understanding common faults and repairs
- Organising and maintaining stock levels
- Reordering parts and stock
- Scheduling engineer jobs efficiently
- Supporting engineers on-site when required
- Assisting with deliveries and collections
About You
- Previous administration experience preferred
- Strong communication skills and confident telephone manner
- Organised with excellent attention to detail
- Positive, proactive and willing to learn
- Interested in developing technical and service knowledge
- Comfortable working across multiple departments
- Full driving licence beneficial
Benefits
- Competitive salary of £28,000 - £35,000 DOE
- Monday to Friday daytime hours
- Permanent, stable position
- Supportive and friendly team environment
- Full training and long-term career progression opportunities
Trainee Parts Manager (Administration & Service Support) employer: Francesca's Recruitment Ltd
Contact Detail:
Francesca's Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Parts Manager (Administration & Service Support)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions related to administration and customer service, and don’t forget to highlight your willingness to learn and develop technical knowledge.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself. Let them see your positive attitude and proactive approach – it’s just as important as your skills!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can give you a better chance of standing out. Plus, you’ll be one step closer to landing that Trainee Parts Manager role!
We think you need these skills to ace Trainee Parts Manager (Administration & Service Support)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Parts Manager role. Highlight any admin experience and customer service skills, as these are key for us!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show your enthusiasm for the role and how keen you are to learn about parts and service operations. We love seeing genuine interest!
Show Off Your Communication Skills: Since you'll be handling customer enquiries, it's important to demonstrate your strong communication skills in your application. Use clear and professional language to make a great impression on us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Francesca's Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Trainee Parts Manager role. Familiarise yourself with the key responsibilities and think about how your previous experience in administration can relate to the tasks mentioned, like handling customer enquiries and supporting the Service Coordinator.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer interactions or resolved issues in the past. This will demonstrate your confident telephone manner and ability to liaise effectively with customers.
✨Be Ready to Discuss Your Organisational Skills
The job requires excellent attention to detail and organisation. Think of specific instances where you've managed multiple tasks or projects simultaneously. Be prepared to share how you prioritised your workload and ensured everything was completed efficiently.
✨Express Your Willingness to Learn
This role offers training and development opportunities, so it's important to convey your eagerness to learn. Share your interest in developing technical knowledge and how you see yourself progressing within the company. This shows you're not just looking for a job, but a long-term career.