At a Glance
- Tasks: Process orders and provide top-notch customer service in a vibrant food sales environment.
- Company: Join a growing food sales business with a friendly and supportive team.
- Benefits: Earn £12.71 per hour plus bonuses, with flexible hours and early finishes on Fridays.
- Other info: Great opportunity for career growth in a dynamic and fast-paced setting.
- Why this job: Perfect for hospitality pros wanting to transition to an office role while still engaging with food.
- Qualifications: Experience in hospitality or food service, excellent communication skills, and a proactive attitude.
Location: Staveley, Chesterfield
Salary: £12.71 per hour plus bonus
Hours: Full or Part time, 3 to 5 days per week
Working Hours: 8:30am to 5:00pm, early finish on Fridays
Francesca’s Recruitment Ltd is recruiting for an Order Processor / Customer Service professional to join a growing food sales business supplying pubs, cafes, restaurants, hotels and catering businesses. This is an excellent opportunity for someone with experience in hospitality, catering, food service or food sales who is looking to move into a professional office-based customer service and sales role. The successful candidate will join a friendly and supportive team in a varied position involving customer service, order processing, telesales and customer relationship management.
Key Responsibilities
- Handling inbound and outbound customer calls professionally
- Processing customer orders accurately and efficiently
- Building and maintaining strong relationships with customers
- Contacting new, existing and lapsed customers to promote products and services
- Providing excellent customer service and account support
- Identifying sales opportunities and supporting business growth
- Creating simple promotional videos and content for WhatsApp and customer apps
- Supporting social media activity and customer engagement
- Working closely with the wider sales team
Candidate Requirements
- Previous experience in hospitality, catering, food service or food sales
- Excellent communication and customer service skills
- Confident and professional telephone manner
- Comfortable making outbound sales calls
- Strong attention to detail and organisational skills
- Basic social media knowledge and confidence creating simple video content
- Positive and proactive approach to work
- Ability to work effectively in a fast-paced environment
- Full driving licence is highly desirable
What We Offer
- £12.71 per hour
- Bonus opportunity of up to £200 per week
- Part-time or full working hours
- Daytime hours of 8:30am to 5:00pm, early finish on Fridays
- Supportive and friendly working environment
- Opportunity to develop a long-term career within food sales and customer service
- Excellent opportunity for hospitality professionals looking to move away from shift work
About the Opportunity
This role would suit someone currently working in hospitality or catering who is ready for a new challenge and wants to use their existing customer service and food industry experience in an office-based environment. If you are confident, personable and commercially minded, with a genuine interest in food and customer service, this could be an excellent next step in your career.
How to Apply
Francesca’s Recruitment Ltd is managing this exciting opportunity. If you are interested in finding out more or would like to apply, please contact Francesca’s Recruitment Ltd.
Order Processor / Customer Service - Food Sales in Staveley employer: Francesca's Recruitment Ltd
Join a dynamic and innovative team in Clay Cross as a Digital Marketing and SEO Executive, where your contributions will directly impact the company's online growth and visibility. With a focus on employee development, this forward-thinking organisation offers a supportive work culture, competitive salary, and the chance to take ownership of exciting digital marketing projects. Embrace the opportunity for long-term career advancement in a role that values creativity and results-driven strategies.
Contact Details:
Francesca's Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Order Processor / Customer Service - Food Sales in Staveley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Francesca's Recruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Francesca's Recruitment Ltd
Don't be shy about reaching out to Francesca's Recruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Order Processor / Customer Service - Food Sales in Staveley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Francesca's Recruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Francesca's Recruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
