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- Tasks: Assist customers, process orders, and support the sales team in a dynamic environment.
- Company: Francesca's Recruitment Ltd connects top talent with exceptional opportunities in the catering industry.
- Benefits: Enjoy generous discounts, healthcare plans, bonuses, and a supportive work culture.
- Why this job: Join a high-performing team where your contributions make a real difference and are valued.
- Qualifications: Excellent telephone manner, strong administrative skills, and a passion for customer service required.
- Other info: This role is in high demand, so apply quickly to seize this exciting opportunity!
Location: Tideswell Depot
Hours: Monday to Friday, 9am–5pm
Salary: plus bonus and incentives (37 hours per week)
Francesca's Recruitment Ltd is thrilled to announce an exciting opening for a Sales Support Assistant at our Tideswell Depot!
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we want YOU to join our team!
As a Sales Support Assistant, you’ll be part of a high-performing team committed to going the extra mile for our clients. We’re proud of our reputation for excellence, and we’re looking for someone who shares our passion for making a real difference in the catering industry.
What We Offer:- Generous Staff Discount
- Healthcare Cash Plan Scheme
- Employee Assistance Programme
- Death in Service Benefits
- Company Pension
- Bonus and Incentives Package
- Building strong relationships with customers, promoting a courteous and professional attitude
- Increasing sales by offering additional products and promoting special offers
- Keeping customers updated on the latest products and services
- Accurately processing orders and handling enquiries via phone, email, and fax
- Maintaining up-to-date knowledge of the product range to ensure precise service
- Providing key insights by reporting on issues, complaints, or changes in purchasing patterns
- Supporting the wider team with credit control, deliveries, and returns
- Must have a good telephone manner and excellent administrative skills
- You’re a people person who thrives on building strong relationships and delivering impeccable service
- You’re proactive, detail-oriented, and ready to hit the ground running in a supportive team environment
This is your chance to join an organisation where your hard work and dedication will be truly valued. Bring your enthusiasm, energy, and commitment to exceptional service, and we’ll provide the tools and support you need to succeed!
Apply Today! This role is in high demand, and we’re looking to hire urgently, so don’t miss your chance to be part of something special. Send your CV and let’s make your next career move extraordinary.
Sales Support Administrator employer: Francesca's Recruitment Ltd
Contact Detail:
Francesca's Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Research the company and its values thoroughly. Understanding Francesca's Recruitment Ltd and their commitment to customer service will help you align your responses during any interviews or conversations with them.
✨Tip Number 2
Prepare specific examples of how you've successfully built relationships with customers in the past. This will demonstrate your people skills and show that you can thrive in a dynamic environment.
✨Tip Number 3
Familiarise yourself with common sales support tasks, such as order processing and handling enquiries. Being able to discuss these processes confidently will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Administrator role. Emphasise your customer service experience, administrative skills, and any previous sales support roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've built strong relationships with customers in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as excellent telephone manner, attention to detail, and proactive attitude. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Francesca's Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Sales Support Administrator, your ability to deliver outstanding customer service is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your commitment to providing excellent service.
✨Demonstrate Your Team Spirit
This role requires working closely with a high-performing team. Be ready to discuss your experiences in collaborative environments and how you contribute to team success. Highlight any instances where you've supported colleagues or worked towards common goals.
✨Know the Product Range
Familiarise yourself with the company's products and services before the interview. Being knowledgeable about what they offer will not only impress your interviewers but also show your enthusiasm for the role and your readiness to hit the ground running.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face in the role, such as processing orders or handling complaints. Prepare thoughtful responses on how you would approach these situations, showcasing your problem-solving skills and attention to detail.
