At a Glance
- Tasks: Handle customer enquiries, support administration, and learn about parts and service operations.
- Company: Join a growing business with a supportive team culture.
- Benefits: Competitive salary, stable hours, full training, and career progression opportunities.
- Other info: Exciting opportunity to develop technical knowledge and work across multiple departments.
- Why this job: Kickstart your career in a dynamic role with long-term growth potential.
- Qualifications: Previous admin experience preferred; strong communication and organisational skills.
The predicted salary is between 28000 - 35000 € per year.
This is an exciting long-term opportunity for someone who enjoys administration and customer service but is also keen to develop technical knowledge and progress within a growing business. The role will initially focus on office administration and service support duties, with full training provided to gradually develop into the parts and service side of the business. The successful candidate will work closely with the Service Coordinator and Engineering Team, learning about products, parts, stock management and service operations, with the long-term opportunity to progress into a future Service Manager position.
Key Responsibilities
- Answer incoming calls and handle customer enquiries professionally
- Reception duties including greeting visitors, receiving parcels and preparing refreshments
- General administration tasks including:
- Scanning and document management
- Updating customer portals
- Liaising with customers
- Chasing purchase orders
- Raising sales invoices
- Supporting the Service Coordinator with daily administration
- Assisting the Sales Team with customer follow-up calls
- Supporting the Projects Team with compliance administration
- Arranging training renewals for Service Engineers
- Carrying out additional duties as required
Training & Development
- Product and parts knowledge
- Understanding common faults and repairs
- Organising and maintaining stock levels
- Reordering parts and stock
- Scheduling engineer jobs efficiently
- Supporting engineers on-site when required
- Assisting with deliveries and collections
About You
- Previous administration experience preferred
- Strong communication skills and confident telephone manner
- Organised with excellent attention to detail
- Positive, proactive and willing to learn
- Interested in developing technical and service knowledge
- Comfortable working across multiple departments
Benefits
- Competitive salary of £28,000 - £35,000 DOE
- Monday to Friday daytime hours
- Permanent, stable position
- Supportive and friendly team environment
- Full training and long-term career progression opportunities
Trainee Parts Manager (Administration & Service Support) in England employer: Francesca's Recruitment Ltd
Join a supportive and friendly team at our Stonebroom location, where we prioritise employee growth and development. As a Trainee Parts Manager, you'll receive comprehensive training and have the opportunity to progress into a Service Manager role, all while enjoying a competitive salary and a stable, permanent position. Our commitment to fostering a positive work culture ensures that you will thrive in an environment that values your contributions and encourages continuous learning.
Contact Detail:
Francesca's Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Parts Manager (Administration & Service Support) in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your administration and customer service experience, as well as your eagerness to learn about the technical side of things.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you’re the perfect fit for the Trainee Parts Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in the position.
We think you need these skills to ace Trainee Parts Manager (Administration & Service Support) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Parts Manager role. Highlight any previous admin experience and customer service skills, as these are key for us.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you’re keen to develop your technical knowledge. We love seeing genuine interest!
Show Off Your Communication Skills:Since this role involves handling customer enquiries, make sure to demonstrate your strong communication skills in your application. A confident tone can really set you apart from the crowd!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Francesca's Recruitment Ltd
✨Know Your Stuff
Familiarise yourself with the basics of parts management and service support. Brush up on common technical terms and processes related to the role. This will not only show your enthusiasm but also help you engage in meaningful conversations during the interview.
✨Show Off Your Admin Skills
Since the role involves a lot of administration, be ready to discuss your previous experience in this area. Prepare examples of how you've handled tasks like document management or customer enquiries efficiently. Highlighting your organisational skills will definitely impress them!
✨Be Customer-Centric
This position requires strong communication skills and a positive attitude towards customer service. Think of scenarios where you've gone above and beyond for a customer. Sharing these stories will demonstrate your commitment to providing excellent service.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s training programmes and opportunities for progression. This shows that you're not just interested in the job, but also in growing with the company. It’s a great way to express your long-term interest in becoming a Service Manager!
