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For Companies At a Glance
- Tasks: Be the go-to person for customers needing parts and provide top-notch service.
- Company: Join a global leader in high-quality concrete pumps and equipment.
- Benefits: Enjoy a competitive salary, 31 days leave, pension scheme, and bonus opportunities.
- Why this job: Make a real impact by building strong customer relationships and solving their needs.
- Qualifications: Experience in sales or customer service, with strong communication skills.
- Other info: Dynamic team environment with great career development prospects.
The predicted salary is between 21000 - 30000 £ per year.
Francesca’s Recruitment Ltd is delighted to be recruiting for a Parts Sales Advisor on behalf of a global leader in the manufacture of high-quality concrete pumps and equipment. This is an excellent opportunity for a motivated and customer-focused individual to join a dynamic team and contribute to the continued success of the business.
Hours and Benefits
- Location: Chesterfield
- Monday to Thursday: 8:00am – 4:30pm
- Friday: 8:30am – 3:30pm
- Salary: £26,400 per annum
- 31 days annual leave including bank holidays
- Company pension scheme
- Bonus scheme
The Role
As a Parts Sales Advisor, you will be the first point of contact for customers requiring parts for specialist equipment. You will provide expert advice, process orders efficiently, and ensure excellent customer service at every stage. This role combines technical knowledge with strong communication skills and offers the chance to build lasting relationships with clients.
Key Responsibilities
- Act as the main contact for customers seeking parts, offering advice and product information.
- Build and maintain strong customer relationships, providing tailored solutions.
- Process orders, quotations, and invoices accurately and efficiently.
- Coordinate with logistics to ensure timely dispatch of parts.
- Monitor backorders and keep customers informed of order status.
- Maintain awareness of inventory levels and liaise with the inventory team to manage stock.
- Identify slow-moving stock and suggest strategies to increase sales.
- Support sales strategies and promotional activities.
- Provide feedback to the Parts Manager on customer needs and market trends.
- Stay up to date with product information, technical specifications, and industry developments.
Candidate Requirements
- Previous experience in sales or customer service, ideally within automotive or heavy equipment.
- Strong technical aptitude and ability to learn product information quickly.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and experience with CRM or ERP systems.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proactive approach to problem-solving and multitasking.
About Francesca’s Recruitment Ltd
Francesca’s Recruitment Ltd is committed to connecting exceptional talent with outstanding opportunities. We pride ourselves on delivering a personal, efficient, and transparent service. This Parts Sales Advisor role offers the chance to join a respected global brand and develop your career within a supportive and forward-thinking environment.
How to Apply
If you are a motivated individual with a passion for customer service and sales, we would love to hear from you. Please apply today to take the next step in your career.
Customer Service Parts Advisor in Chesterfield employer: Francesca's Recruitment Ltd
Contact Detail:
Francesca's Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Parts Advisor in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Parts Sales Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing about their concrete pumps and equipment will show your enthusiasm and help you stand out as a knowledgeable candidate.
✨Tip Number 3
Practice your communication skills! As a Parts Sales Advisor, you'll need to convey information clearly and build relationships with customers. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing motivated candidates who are eager to join our dynamic team.
We think you need these skills to ace Customer Service Parts Advisor in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in customer service or sales, especially if they relate to automotive or heavy equipment.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for customer service and how you can contribute to the team. Mention specific examples of how you've built strong customer relationships in the past.
Show Off Your Technical Skills: Since this role requires a strong technical aptitude, don’t forget to mention any relevant technical knowledge or experience with CRM or ERP systems. This will help us see that you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Francesca's Recruitment Ltd
✨Know Your Products
Familiarise yourself with the products and parts related to concrete pumps and equipment. Being able to discuss technical specifications and answer questions confidently will show your expertise and commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built relationships, resolved issues, and tailored solutions to meet customer needs. This will demonstrate your suitability for the Parts Sales Advisor position.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as approachable and knowledgeable.
✨Be Ready to Discuss Sales Strategies
Think about how you can contribute to sales strategies and promotional activities. Prepare to discuss any ideas you have for increasing sales or managing inventory effectively. This proactive approach will impress the interviewers and show your enthusiasm for the role.
