At a Glance
- Tasks: Welcome visitors, manage inquiries, and provide essential admin support.
- Company: Join the Frances Taylor Foundation, dedicated to personalised care.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Other info: Work in a caring environment with excellent career growth potential.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in administration, strong communication, and Microsoft Office skills required.
The predicted salary is between 13.91 - 13.91 £ per hour.
Hours: 30 hours a week | Monday - Friday | 9:00am - 3:00pm
Pay Rate: £13.91 per hour
Location: St Josephs, Blundell Avenue, Freshfield, Formby, Liverpool, L37 1PH
Do you like to help people reach their full potential?
What We’re Looking For:
- Proven experience in a busy administration role.
- Excellent organisational skills with the ability to manage competing priorities and deadlines.
- Strong attention to detail and commitment to accuracy.
- Excellent communication and interpersonal skills.
- Proficiency using Microsoft Office, Excel, Publisher applications and email systems.
- A proactive, customer-focused approach.
Eligibility to Work in the UK: You must be eligible to work in the UK. Frances Taylor Foundation does not offer sponsorship or work visas. Proof of Right to Work will be required at the interview stage.
About Us: The Frances Taylor Foundation has a long history of providing personalised, person-centred care. We operate across Liverpool, Merseyside, Brighton & Hove, and Greater London. We pride ourselves on our innovative services and our commitment to improving the lives of those we support. If you share our values, we’d love to have you on board.
About the Role: We are looking for a friendly, organized, and empathetic Administrator/Receptionist to join our team. You will be the first point of contact for everyone entering our home or calling us. You will balance a welcoming front-of-house presence with vital administrative support to keep our home running smoothly.
Your key responsibilities will include:
- Front of House: Welcome visitors, sign guests in, and answer phone calls warmly.
- Enquiries: Direct calls and handle initial inquiries from prospective families or healthcare professionals.
- Staff Support: Update staff training records and assist with onboarding paperwork.
- Compliance: Maintain accurate resident archives and physical records securely.
- Supplies: Monitor stock levels and order office stationery.
About St. Josephs Care Home: St. Joseph's Home specialises in supporting people with profound and multiple learning disabilities who have complex health care needs. Our facility features beautiful, secure grounds, and three sensory rooms with state-of-the-art multi-sensory equipment. Residents can personalise their bedrooms and enjoy a variety of activities, including social clubs, music therapy, a sensory garden, and reminiscence sessions. We also support community outings to Liverpool City Centre for concerts and the local village for shopping and dining with family and friends. We have a "Good" rating from the Care Quality Commission (CQC), reflecting our commitment to a person-centred approach that uses intensive interaction to facilitate communication. Our goal is to create a warm and supportive environment where each person feels valued, loved, and cared for. We aim to "Make it Happen" by focusing on dignity, respect, and continual improvement.
Why Join Us? We truly care about our staff and offer a range of excellent benefits:
- Comprehensive training and development opportunities.
- £750 recommend-a-friend bonus.
- Pension contributions.
- 28 days annual leave.
- Employee Assistance Programme.
"I have worked with the Frances Taylor Foundation for over three years and can honestly say this is the best organisation I have worked for." – Current Employee
Administrator and Receptionist in Liverpool employer: Frances Taylor Foundation
Frances Taylor Foundation is an exceptional employer, offering a supportive and compassionate work environment at St Raphaels Care Home in Brentford. With flexible shifts, comprehensive training, and a strong focus on employee wellbeing, we empower our Care Workers to grow professionally while making a meaningful impact in the lives of our residents. Enjoy generous benefits including a bonus scheme, pension contributions, and 28 days of annual leave, all while being part of a team that values dignity and respect in care.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator and Receptionist in Liverpool
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Frances Taylor Foundation.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Frances Taylor Foundation looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace Administrator and Receptionist in Liverpool
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Frances Taylor Foundation, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Frances Taylor Foundation.
How to prepare for a job interview at Frances Taylor Foundation
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Frances Taylor Foundation. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Frances Taylor Foundation. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
