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For Companies At a Glance
- Tasks: Set up new starters, troubleshoot IT issues, and collaborate on exciting projects.
- Company: Award-winning food industry business with a rich heritage.
- Benefits: Gain hands-on experience, potential career growth, and a supportive team environment.
- Why this job: Kickstart your IT career with real-world experience in a dynamic company.
- Qualifications: Passion for IT and willingness to learn; no prior experience required.
- Other info: Monday to Friday, 9am to 5pm; great opportunity for career advancement.
The predicted salary is between 800 - 1400 £ per month.
Framptons was established in 1898 and has since become an award-winning business based in Shepton Mallet, Somerset. In 2023, the company was acquired by Profura and has continued to deliver the service and quality that are fundamental to its operations. With a heritage spanning more than a century in the food industry, Framptons has developed renowned processing facilities at its Somerset factory.
Responsibilities
- Upon completion of this apprenticeship, there could be potential to become an IT Support Technician within Framptons Ltd.
- Setting up new starters on the system, creating/migrating their mailbox from a prem environment to the cloud.
- Setting up hardware devices like computers, laptops, cameras and printers.
- Assisting employees with general IT issues/queries, ranging from setting up peripherals to troubleshooting complex problems.
- Collaborating with all departments across the business working on crucial IT projects.
- Testing and maintenance of the backup system.
- Firewall maintenance and updating rules within the system.
- Configuration and maintenance of Cisco switches.
- Checking computers/laptops for Windows updates, manually and automatically through an update server.
- Involved in improving cyber policies and phishing simulations.
- Updating/improving documentation procedures.
- Effectively control health & safety risks within your designated work areas and teams.
Monday to Friday - 9am to 5pm.
It Support Apprentice in Shepton Mallet employer: FRAMPTONS LIMITED
Contact Detail:
FRAMPTONS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Support Apprentice in Shepton Mallet
✨Tip Number 1
Get to know the company! Research Framptons and their recent acquisition by Profura. Understanding their history and values will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your tech skills! Since this role involves troubleshooting and setting up hardware, brush up on your IT knowledge. Try to get hands-on experience with devices like computers and printers, so you can confidently discuss your abilities in interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Framptons and any tips they might have for landing the apprenticeship. Personal connections can give you an edge!
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly shows your enthusiasm. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace It Support Apprentice in Shepton Mallet
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and problem-solving. Share any relevant experiences or projects that highlight your interest in IT support, as this will help you stand out.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Support Apprentice role. Use keywords from the job description and demonstrate how your skills align with the responsibilities mentioned. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it’s relevant, and make sure your sentences are easy to read. We appreciate straightforward communication, especially in IT!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FRAMPTONS LIMITED
✨Know Your Tech Basics
Make sure you brush up on your IT fundamentals. Understand the basics of setting up hardware, troubleshooting common issues, and the importance of cybersecurity. Being able to discuss these topics confidently will show Framptons that you're ready to dive into the role.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT problems in the past. Whether it was fixing a friend's computer or helping someone with software issues, having specific stories ready will demonstrate your hands-on experience and ability to think on your feet.
✨Research Framptons and Profura
Familiarise yourself with Framptons' history and their recent acquisition by Profura. Understanding their values and operations will help you align your answers with what they’re looking for, showing that you’re genuinely interested in the company and its mission.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team you'll be working with, the types of IT projects they have in the pipeline, or how they approach training for new apprentices. This shows your enthusiasm and eagerness to learn more about the role.