Support Planner in Sutton in Ashfield

Support Planner - AASA, Sutton-in-Ashfield,
NG17 4BF, Permanent, 37HRS, Grade 3 AS, £27,938
FTE AASA provides temporary supported accommodation for adults experiencing homelessness who require support to secure and sustain permanent housing. We work with individuals aged 18 and over, offering person-centred support for up to six months to help them achieve greater independence and stability. Our service consists of 17 onsite flats and 5 dispersed properties. We operate a 24-hour service, with a concierge team providing overnight cover. Staff are required to work flexible shifts between 8:00am and 8:00pm. We are looking for a compassionate, motivated, and proactive individual to join our team. The successful candidate will be passionate about empowering people, promoting independence, and supporting service users to develop the skills and confidence needed to live independently. Key Responsibilities Assess referrals received by the service and accurately record outcomes in line with contractual and organisational requirements. Develop, implement, review, and monitor personalised support plans that reflect each individual's needs, goals, strengths, and risks. Ensure support plan actions are clearly communicated to Support Workers and agreed with service users. Work directly with service users to help them achieve positive outcomes and move towards independent living. Signpost tenants to specialist services and external agencies where additional support is required. Assist service users with housing applications, tenancy-related matters, and move-on opportunities. Support individuals to develop budgeting, money management, and essential life skills. Build and maintain effective working relationships with key partners, stakeholders, and service providers to ensure coordinated support. Promote and maintain a safe, welcoming, and supportive environment for all service users. Ensure health and safety procedures are followed and accurately complete all required online records and documentation. Utilise Microsoft Office applications effectively for recording, reporting, and communication purposes. What We're Looking For A strong commitment to supporting vulnerable adults and promoting independence. Excellent communication and interpersonal skills. The ability to build positive, professional relationships with service users and partner agencies. Experience of support planning, risk assessment, and multi-agency working is desirable. Competent IT skills, including experience using Microsoft Office. A flexible and positive approach to working within a busy support environment. Why Join Us? We invest in you and encourage career progression – providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes. Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 32 days holiday including Bank Holidays – increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance. Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. Framework is incredibly proud to hold
Investors in People (IIP) Platinum accreditation. This accreditation
recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow. Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section. 98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer. Registered charity No: 1060941. As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities and values the strengths that arise from neurodiversity, including dyslexia. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application. As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.
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