Support Worker

Are you looking for a new challenge? Are you an enthusiastic, compassionate and dynamic individual? Do you want a role where you are seen, heard and valued? If so, we need you to help us support adults in our South Holland Accommodation service. As a Support Worker, you will be the lifeline of our accommodation, where every day will be different, both challenging and rewarding. You will work with Service Users, empowering them to move on to live independently. No experience needed; we provide full training. Above all, we want your attitude, personal qualities, transferrable skills and willingness to be a part of our hard working and determined team.

Please note, this position is covering all weekends as well as three days in the week (hours and days to be discussed at interview).

Duties & Responsibilities

• Provide face to face & one to one, informal support, dealing with a wide range of individual needs.
• Respect the rights and responsibilities of Service Users.
• Advise Service Users to make informed decisions and choices.
• To build skills and confidence of Service Users.
• To work alongside support planners to ensure tasks and objectives identified in support plans are achieved within agreed time scales.
• To prepare/assist Service Users in dealing with any problems arising from their accommodation including repairs, disputes debts, rent arrears etc.
• To assist with move on accommodation.
• To understand and actively promote the Organisations values (Respond/Respect/Empower).
• Identify your own development needs and actively seek opportunities to expand your knowledge, skill and experience to meet the developing needs of the service.

Why Join Us?

We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes. Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 32 days holiday including Bank Holidays increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance.

Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow. Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section. 98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.