Duty worker in Nottingham

Are you a proactive individual looking to start/continue a career working with young people aged 16-21? Do you want a rewarding role where you can positively affect the lives of young people? Do you have an understanding and or can relate to the issues that young homeless people face?

Our Step-up service is a small, supported accommodation service where we aim to give young adults the support and independence needed to thrive and continue into adult life. This role is based in a shared hub, working with young adults who have not had the best start in life. We see this role eventually being able to go out into the community to accompany our young people to events to help further promote their independence.

We are looking for a dedicated and passionate full time Young Persons Duty Worker to be responsible for Children in care, Care Leavers and other young adults aged 16 to 21 years old who are referred into Young Persons Services. You will have the commitment to reach out and engage even to the most challenging young people. We are based in Long Eaton. Working on a rota basis covering days/evenings and weekends all year round. You will work as part of a team and lone work. Support is always available to maintain the safety of you and the service, such as colleagues, a lone working system and a duty manager for out of hours.

Experience of working with young people is desirable but the ability to build rapport and encourage young people to make informed, good decisions is what is most important. Training is provided and will continue throughout your journey with us.

Duties & Responsibilities

• Build effective relationships with young people referred into and living at the service.
• Complete sign-up paperwork for people moving in.
• Encourage young people to problem-solve and identify coping strategies when experiencing trauma, distress, self-harm, anger.
• Deliver activities promoting social engagement, healthy life skills and effective shared living.
• Liaise with Social Workers and Leaving Care Workers, probation workers and police when required.
• Maintain all records in line with internal Framework reporting and recording standards.
• Assist with completing tasks on support plans with young people.
• Complete welfare checks and resident at risk checks.

Why Join Us?

• We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
• Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
• Employee assistance programme, salary sacrifice schemes.
• Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
• 32 days holiday including Bank Holidays increasing with service.
• Paid DBS and Update Service.
• Loyalty awards and non-contributory life insurance.

Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow. Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section. 98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.