Digital Inclusion Coordinator in Nottingham

Are you motivated by the opportunity to enhance digital access for individuals facing exclusion? Do you bring strong communication abilities and a high level of IT competence? Are you seeking a role within an organisation that values, listens to, and supports its staff?

Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs across the East Midlands. We are looking for a Digital Inclusion Coordinator to lead the delivery of a major organisational project aimed at improving access to and confidence in using digital resources for our service users.

In this role, you will assess digital needs across the organisation, coordinate the distribution of donated digital devices from our corporate partners and develop and maintain key relationships with partner organisations. You will deliver bespoke group and 1-to-1 digital skills training supported by a team of Digital Champion volunteers.

• Coordinate organisation-wide digital inclusion activity across Framework's services.
• Liaise with services to distribute, support and monitor the use of digital kit for service users.
• Source ongoing donations from corporate partners and ensure that these are utilised effectively to support people in the greatest need.
• Coordinate a range of Digital Skills training offers from class-based sessions, Drop-Ins and online resources, including Learn My Way.

• Experience coordinating projects with multiple stakeholders and enjoy thinking creatively to develop new ways of working.
• Build rapport easily, bringing a non-judgmental, compassionate approach to engaging with people from all backgrounds.
• Believe in the power of digital connection and have strong IT skills.
• Background in project management, IT skills training, or community engagement.
• Feel confident creating or curating digital learning resources and making them accessible for our service users.

If you're excited by the chance to help develop an organisational wide project and support people to become digitally included, we'd love to hear from you.

• We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
• Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
• Employee assistance programme, salary sacrifice schemes.
• Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
• 32 days holiday including Bank Holidays increasing with service.
• Paid DBS and Update Service.
• Loyalty awards and non-contributory life insurance.

Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.

Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.