Team Leader in Northampton

We are excited to offer an opportunity for a Team Leader to join Inspire - a dynamic partnership delivering an all-age substance use treatment and recovery service. This partnership brings together Framework, Turning Point, and Double Impact.

We are seeking a Team Leader with the passion, drive, and relevant experience to lead our Rough Sleeper Team. This role blends visible, inspirational leadership with hands-on operational oversight and strong partnership working.

As Team Leader, you will lead our Rough Sleeper Team, which operates across West Northamptonshire and supports people experiencing multiple disadvantages. You will manage a team of Rough Sleeper Recovery Workers, providing guidance, supervision, and development to ensure the delivery of a high-quality, safe, and effective service. Within this role you will be:

• Leading, supporting, and line-managing a team of Rough Sleeper Recovery Workers.
• Working closely with the Criminal Justice Team Manager to ensure high-quality service delivery.
• Supporting staff to engage individuals who are rough sleeping or at risk of rough sleeping, helping them access treatment and wider support.
• Building strong relationships with partner agencies to deliver effective multi-agency support.
• Taking part in outreach across West Northamptonshire to identify and engage vulnerable individuals.
• Ensuring accurate record-keeping, reporting, and compliance with organisational policies.
• Promoting a positive, resilient, and supportive team culture.

This role offers the opportunity to join an innovative and compassionate service supporting people who are rough sleeping or at risk of homelessness. We are looking for a Team Leader who understands the complex challenges faced by individuals experiencing rough sleeping, including the impact of trauma, substance use, mental health, and social exclusion. You will be someone who can build trust quickly with people in highly vulnerable circumstances, while also maintaining strong professional relationships with partner agencies, outreach teams, housing providers, and local authorities. The role requires a balance of empathy, resilience, and confident decision-making in fast-paced environments. You will be able to demonstrate:

• Excellent people and team leadership skills, with the ability to motivate and support frontline staff.
• Experience managing performance, quality assurance processes, and operational systems.
• The ability to maintain and develop strong relationships with commissioners and key stakeholders.
• High-quality written and verbal communication skills, including report writing and multi-agency communication.
• Confidence in managing external partnerships with a wide range of organisations, including housing, health, criminal justice, and community services.

In return, you will join a socially conscious, values-driven organisation committed to your professional development and wellbeing. Our staff are known for their dedication, compassion, and commitment to making a meaningful difference. This is your chance to be part of a team that genuinely cares.

Framework is a registered charity employing more than 1,000 people across the East Midlands and South Yorkshire. Each year, we provide housing, health, employment, and specialist support to over 18,000 people experiencing homelessness, vulnerability, or social exclusion.

We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes. Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 32 days holiday including Bank Holidays increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance.

Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow. Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section. 98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.