Duty Worker in Mansfield

DUTY WORKER - TRANSITIONS CITY, NOTTINGHAM, PERMANENT, 37HRS, GRADE 2 AS, £24,398,FTE Team Step Up, Derbyshire Unaccompanied Asylum Seeking Children (UASC), Nottinghamshire & Derbyshire City Transitions, Nottingham Transitions South, Nottingham Teenage Parents Service, Young Parents Service Reports to Assistant Manageror Service Manager Pay Scale & Grade Service Delivery Grade 2 Date agreed by Job Evaluation Panel 13.3.25 Purpose of the role To deliver structured programmes of support that empower people to move towards and maintain independence and/or recovery. Our Young Persons services offer a safe and welcoming home to young people who are homeless, leaving care or seeking asylum and leave to remain in the UK. As a Duty Worker, youll be responsible for supporting young people to develop independent living skills that will serve them as they prepare to live independently. Youll be responsible for keeping the service safe, supporting the young people as needed on a day-to-day basis and delivering 1 to 1 and group support and activities. Youll need humour, resilience, persistence and flexibility to succeed in this role. In return, youll get to make an important difference to them and their futures as they take their first steps to living independently. Main Duties Deliver structured programmes of support in line with the aims of the service including: 1:1 support to address immediate needs, access services, attend appointments and engage in independent living tasks Group activities that promote social inclusion, develop independent living skills, reduce isolation and support meaningful activity. Manage risk using safety plans and de-escalation techniques appropriate to the situation. Work with other agencies to ensure that people using the service receive the holistic services that support their independence and/or recovery. Share information in line with agreed protocols and regulations. Maintain accurate and concise records of all activities. Work with people to ensure that they comply with licence/tenancy requirements, addressing non-compliance in line with policies and procedures. Contribute to the safe and effective running of the site at all times, responding to incidents, tensions, welfare concerns and staffing problems that arise, supporting colleagues and people using the service with calmness, respect and professionalism. Act as Shift Lead. Post Requirements Able to work regular shifts, including mornings, evenings & weekends as required by the rota. In our UASC Nottinghamshire service, a valid driving licence and access to a vehicle, which is insured for business use is helpful but not essential. Requirements of all staff To model the organisations values
Respond, Respect, Empower. To work in a Psychologically and Trauma-Informed way. To comply with all organisational policies and procedures and applicable Standard Operating Procedures. To take responsibility for the safety of yourself, colleagues, service users and volunteers. To promote diversity and inclusion. To work collaboratively and respectfully with colleagues across the organisation. To complete any reasonable task required by the organisation. Why Join Us? We invest in you and encourage career progression
providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes. Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 32 days holiday including Bank Holidays
increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance. Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. Framework is incredibly proud to hold Investors in People (IIP) Gold accreditation. This accreditation recognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow. Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section. 98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer. Registered charity No: 1060941. As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application. As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.
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