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- Tasks: Support and empower young people aged 16-21 facing homelessness.
- Company: Join Step Up, a dedicated service in Nottingham making a difference.
- Benefits: Enjoy a permanent role with a competitive salary and supportive work environment.
- Why this job: Make a real impact in young people's lives while developing your career.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Full-time position with 37 hours per week, perfect for those eager to make a change.
The predicted salary is between 19518 - 28378 £ per year.
DUTY WORKER – TRANSITIONS CITY, NOTTINGHAM, PERMANENT, 37HRS, GRADE 2 AS, £24,398,FTE
Team Step Up, Derbyshire Unaccompanied Asylum Seeking Children (UASC), Nottinghamshire & Derbyshire City Transitions, Nottingham Transitions South, Nottingham Teenage Parents Service, Young Parents Service
Reports to Assistant Manageror Service Manager
Pay Scale & Grade Service Delivery Grade 2
Date agreed by Job Evaluation Panel 13.3.25
Purpose of the role
To deliver structured programmes of support that empower people to move towards and maintain independence and/or recovery.
Our Young Persons services offer a safe and welcoming home to young people who are homeless, leaving care or seeking asylum and leave to remain in the UK. As a Duty Worker, youll be responsible for supporting young people to develop independent living skills that will serve them as they prepare to live independently. Youll be responsible for keeping the service safe, supporting the young people as needed on a day-to-day basis and delivering 1 to 1 and group support and activities.
Youll need humour, resilience, persistence and flexibility to succeed in this role. In return, youll get to make an important difference to them and their futures as they take their first steps to living independently.
Main Duties
- Deliver structured programmes of support in line with the aims of the service including:
- 1:1 support to address immediate needs, access services, attend appointments and engage in independent living tasks
- Group activities that promote social inclusion, develop independent living skills, reduce isolation and support meaningful activity.
Requirements of all staff
- To model the organisations values Respond, Respect, Empower.
- To work in a Psychologically and Trauma-Informed way.
- To comply with all organisational policies and procedures and applicable Standard Operating Procedures.
- To take responsibility for the safety of yourself, colleagues, service users and volunteers.
- To promote diversity and inclusion.
- To work collaboratively and respectfully with colleagues across the organisation.
- To complete any reasonable task required by the organisation.
Why Join Us?
- We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
- Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
- Employee assistance programme, salary sacrifice schemes.
- Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
- 32 days holiday including Bank Holidays increasing with service.
- Paid DBS and Update Service.
- Loyalty awards and non-contributory life insurance.
- Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.
- Framework is incredibly proud to holdInvestors in People (IIP) Gold accreditation. This accreditationrecognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.
As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.
Duty Worker employer: Framework Housing Association
Contact Detail:
Framework Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young homeless individuals. Understanding their issues will not only help you relate better during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals already working in youth services or similar roles. Attend local events or workshops to connect with them, as they can provide valuable insights and possibly refer you for the position.
✨Tip Number 3
Prepare to discuss your proactive approach to problem-solving. Think of examples from your past experiences where you've successfully supported young people or tackled challenging situations.
✨Tip Number 4
Research Step Up Nottingham and its initiatives thoroughly. Being knowledgeable about their programmes and values will show your commitment and enthusiasm for the role during any discussions.
We think you need these skills to ace Duty Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Worker position. Highlight your relevant experiences and skills that align with working with young people aged 16-21.
Tailor Your CV: Customise your CV to reflect your experience in supporting young people, particularly those facing homelessness. Use specific examples that demonstrate your proactive approach and understanding of the challenges they encounter.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping young people and your understanding of their issues. Mention why you are interested in the Step Up service and how you can contribute positively to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted.
How to prepare for a job interview at Framework Housing Association
✨Show Your Passion for Working with Young People
Make sure to express your enthusiasm for supporting young people, especially those facing challenges like homelessness. Share any relevant experiences or motivations that drive you to work in this field.
✨Demonstrate Empathy and Understanding
Prepare to discuss the issues young homeless individuals face. Show that you can relate to their struggles and articulate how you would approach these situations with compassion and support.
✨Highlight Your Proactive Nature
As a Duty Worker, being proactive is key. Be ready to provide examples of times when you've taken initiative in previous roles or situations, particularly in helping others or solving problems.
✨Ask Insightful Questions
Prepare thoughtful questions about the Step-up service and its impact on young people's lives. This shows your genuine interest in the role and helps you understand how you can contribute effectively.