Duty Worker

Duty Worker

Nottingham Full-Time 19518 - 28378 Β£ / year (est.) No home office possible
Framework Housing Association

At a Glance

  • Tasks: Support and empower young people aged 16-21 facing homelessness.
  • Company: Join Step Up, a dedicated service in Nottingham making a difference.
  • Benefits: Enjoy a permanent role with a competitive salary and supportive work environment.
  • Why this job: Make a real impact in young people's lives while developing your career.
  • Qualifications: No specific qualifications required, just a passion for helping others.
  • Other info: Full-time position with 37 hours per week, perfect for those eager to make a change.

The predicted salary is between 19518 - 28378 Β£ per year.

DUTY WORKER TRANSITIONS SOUTH, NOTTINGHAM, PERMANENT, 37HRS, GRADE 2 AS, Β£24,398,FTE

Who Are We?

We are a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of their past, or the challenges they face, we empower people to know a better, more independent future. We dothis by providing a network of services that work together to suit the needs of the people we support providing a safety net for some and for others a platform for real and lasting change.

We are looking for enthusiastic Duty Workers to join an established team in an Ofsted registered, supported accommodation service for young people aged 16-21yrs. This service works closely with Childrens Services in Nottinghamshire County Council. We provide support and accommodation to care experienced young people and homeless 16 & 17yr olds.

Your role:

As a Duty Worker, you will support young people to achieve the goals identified in their support plans, whilst building rapport and trust. These goals could be around increasing independence skills, such as budgeting, cooking cleaning or accessing education, training and education and keeping themselves safe. You will contribute to maintaining a safe, supportive environment, where young people make progress. Shift work is a necessary part of the role, weekends and bank holidays will be routinely worked; shifts are 8am-4pm, 2pm-10pm. The role will provide a good foundation of experience to move onto more specialist roles within Framework and other careers.

What Were Looking For:

  • A commitment to support young people to succeed
  • The ability to maintain accurate and up to date records
  • The ability to build rapport easily with young people
  • A motivation to ensure that young people have the life skills necessary for independent living
  • The ability to understand and apply the learning around safeguarding

This opportunity would suit someone who enjoys working in a busy environment, is resilient and who is rewarded by seeing young people achieve.

Why Join Us?

  • We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
  • Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
  • Employee assistance programme, salary sacrifice schemes.
  • Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
  • 32 days holiday including Bank Holidays increasing with service.
  • Paid DBS and Update Service.
  • Loyalty awards and non-contributory life insurance.
  • Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.
  • Framework is incredibly proud to holdInvestors in People (IIP) Gold accreditation. This accreditationrecognises our continued commitment to creating a workplace where people feel valued, supported, and empowered to grow.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.

Duty Worker employer: Framework Housing Association

At Step Up in Nottingham, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people. Our supportive work culture fosters collaboration and personal growth, offering employees opportunities for professional development while working in a rewarding environment. With a focus on social responsibility and community engagement, we provide a unique chance to contribute to positive change in the lives of vulnerable youth.
Framework Housing Association

Contact Detail:

Framework Housing Association Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by young homeless individuals. Understanding their issues will not only help you relate better during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals already working in youth services or similar roles. Attend local events or workshops to connect with them, as they can provide valuable insights and possibly refer you for the position.

✨Tip Number 3

Prepare to discuss your proactive approach to problem-solving. Think of examples from your past experiences where you've successfully supported young people or tackled challenging situations.

✨Tip Number 4

Research Step Up Nottingham and its initiatives thoroughly. Being knowledgeable about their programmes and values will show your commitment and enthusiasm for the role during any discussions.

We think you need these skills to ace Duty Worker

Empathy
Communication Skills
Problem-Solving Skills
Understanding of Youth Issues
Conflict Resolution
Teamwork
Organisational Skills
Adaptability
Active Listening
Time Management
Interpersonal Skills
Resilience
Ability to Work Under Pressure
Knowledge of Support Services

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Duty Worker position. Highlight your relevant experiences and skills that align with working with young people aged 16-21.

Tailor Your CV: Customise your CV to reflect your experience in supporting young people, particularly those facing homelessness. Use specific examples that demonstrate your proactive approach and understanding of the challenges they encounter.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping young people and your understanding of their issues. Mention why you are interested in the Step Up service and how you can contribute positively to the team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted.

How to prepare for a job interview at Framework Housing Association

✨Show Your Passion for Working with Young People

Make sure to express your enthusiasm for supporting young people, especially those facing challenges like homelessness. Share any relevant experiences or motivations that drive you to work in this field.

✨Demonstrate Empathy and Understanding

Prepare to discuss the issues young homeless individuals face. Show that you can relate to their struggles and articulate how you would approach these situations with compassion and support.

✨Highlight Your Proactive Nature

As a Duty Worker, being proactive is key. Be ready to provide examples of times when you've taken initiative in previous roles or situations, particularly in helping others or solving problems.

✨Ask Insightful Questions

Prepare thoughtful questions about the Step-up service and its impact on young people's lives. This shows your genuine interest in the role and helps you understand how you can contribute effectively.

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