At a Glance
- Tasks: Join our tech team as a Junior IT Assistant, tackling IT queries and supporting systems.
- Company: Framestore, an Oscar-winning tech company known for innovation and creativity.
- Benefits: Hands-on experience in a dynamic environment with opportunities for growth.
- Other info: Inclusive workplace with accessibility features and a commitment to diversity.
- Why this job: Kickstart your tech career in a vibrant, supportive workplace with cutting-edge technology.
- Qualifications: Passion for tech, hands-on hardware experience, and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Please note we are unable to provide international VISAs or relocation for this role. It is also a 5-day-a-week in-office position, with some evening and weekend work on a rota, so the successful UK-based candidate must be able to comfortably commute to our Chancery Lane office in Central London.
At Framestore’s Oscar-winning Technology team, innovation is at the heart of what we do, whether this be developing new techniques, new ideas or creative new ways to tell our clients’ stories. Underpinning all of this is a long tradition of research, technology and development - from engineering our bespoke software solutions to gaining early access to bleeding-edge technology and forging vibrant partnerships with leading academic and scientific institutions. Framestore combines talent and technology to bring life to everything we create. Driven by creativity and inspired by the future, we set out every day to reframe the possible.
The Role
Framestore’s Systems Support Team is growing and we are looking for a Junior IT Assistant! This is an entry-level position to join our 1st line support team, dealing with all IT systems-related queries and issues. This role is perfect for someone who has recently graduated from college/university or is in the early stages of their career. Based in our London office, this hands-on role is your chance to jumpstart your career in a dynamic, tech-driven environment.
As a Junior IT Assistant, you’ll handle a variety of responsibilities that keep our technology running smoothly:
- You’ll be the first point of contact for all tech incidents and requests, managing them through our JIRA service desk.
- You’ll configure workstations (both hardware and software) - diagnosing and replacing hardware components.
- You’ll monitor our systems, manage assets and loan equipment, and provide on-site AV support for meetings and events.
Core Experience
- Genuine passion and interest in working with tech.
- Hands-on hardware experience - PC Mods, builds, upgrades, repairs.
- OS Experience with Mac, Linux or Windows.
- Basic scripting language (PowerShell, bash or Python).
- Eagerness to learn.
- Good problem-solving ability.
- Keen to work as part of a team.
- Strong communication and interpersonal skills.
Nice to Have Experience
- Application support and deployment.
- Active Directory management.
- Configuration Management (Puppet, Ansible).
- Windows Systems administration and deployment (WDS, SCCM/MDT, WSUS).
- Networking (Layer1, Layer2).
- VOIP Knowledge (PBX, SIP).
Our Commitment
Framestore is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities, and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favourable treatment on any basis when applying for us.
Accessibility Statement
Our London studio is fully accessible, with step-free entry, accessible toilets on all floors, and quiet spaces available. We are committed to supporting disabled colleagues and providing an inclusive workplace for everyone.
Junior IT Assistant in London employer: Framestore Limited
Framestore Limited is an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. As an Assistant Technical Director, you'll benefit from continuous professional development opportunities, working alongside talented artists and industry leaders while contributing to groundbreaking visual effects projects. With a commitment to maintaining high studio quality standards, Framestore provides a supportive environment where your technical skills can thrive and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Assistant in London
✨Join IT Consulting Meetups
Check out local IT consulting meetups or tech conferences in your area. These events are golden opportunities for us to network, meet potential employers, and pick up insider tips about what's happening in the industry. Plus, you might even get a chance to introduce yourself directly to recruiters from companies like Framestore Limited!
✨Tap Into Online Communities
Get involved in online platforms like LinkedIn groups or dedicated forums for IT consulting. Engaging in discussions and sharing your insights can help us build valuable connections and get noticed by hiring managers. The more active we are in these spaces, the better our chances to land that entry-level gig!
✨Use University Resources
If you're still at uni, don't forget your career services! They often have exclusive job fairs or internship programmes tailored for students in IT consulting. We should definitely take advantage of these opportunities before graduation—it's a great way to get a foot in the door with companies like Framestore Limited.
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We think you need these skills to ace Junior IT Assistant in London
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at Framestore Limited and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at Framestore Limited
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
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Familiarise yourself with common tools and software used in IT consulting, like project management software and data analysis tools. Being able to mention your experience (or even a hypothetical example) with these can give you an edge and show that you're prepared to hit the ground running at Framestore Limited.
✨Show Your Willingness to Learn
As this is an entry-level role, employers like Framestore Limited will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
