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- Tasks: Deliver exceptional customer service and achieve sales goals while showcasing our stylish collections.
- Company: FRAME, a trendy Californian fashion brand with a European twist.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Why this job: Be the face of FRAME and connect with fashion lovers every day.
- Qualifications: Retail experience preferred; passion for fashion and strong communication skills are a must.
- Other info: Join a dynamic team and grow your career in the fashion industry.
The predicted salary is between 24000 - 36000 £ per year.
FRAME is a Californian fashion brand established in 2012 by Erik Torstensson and Jens Grede. Since inception, FRAME has embodied Californian modernity with a distinctly European influence through its renowned ready-to-wear collections and coveted denim essentials. Born and raised in Los Angeles, FRAME offers a timeless perspective on everyday chic outfitting via signature tailoring, luxury leather, and quality cashmere. Today, FRAME is a household name across both women’s and men’s design, with 16 standalone retail stores across North America, two London stores, a store in Shanghai and a dedicated eCommerce website. FRAME can also be found at the most desirable department stores and boutiques worldwide.
Role Overview: As a Sales Associate at Frame, you will be the face of our brand, delivering exceptional customer service while achieving sales goals. Your passion for fashion, attention to detail, and ability to connect with clients will ensure an outstanding in-store experience.
Requirements and Responsibilities:
- Customer Experience: Provide exceptional customer service by understanding and addressing client needs. Build and maintain long-term relationships with clients through personalized styling advice and follow-up.
- Sales Performance: Meet or exceed individual and store sales targets. Drive sales by introducing clients to new products and highlighting brand stories.
- Brand Representation: Act as a brand ambassador, embodying Frame’s values and aesthetic. Maintain an in-depth knowledge of Frame’s collections, materials, and fit.
- Store Operations: Ensure the sales floor is clean, organized, and visually appealing. Assist in receiving and processing shipments, and replenishing stock as needed. Support the team with inventory management and loss prevention procedures.
- Team Collaboration: Work closely with your team to ensure a seamless shopping experience for clients. Participate in team meetings, product training sessions, and feedback discussions.
Qualifications: Previous retail or sales experience in a high-end environment is preferred. A passion for fashion and knowledge of current trends. Strong interpersonal and communication skills. Ability to multitask and thrive in a fast-paced environment. Flexibility to work weekends, holidays, and varying shifts.
Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.
Sales Associate employer: FRAME
Contact Detail:
FRAME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with FRAME's collections, materials, and fit. This way, when you chat with potential employers, you can show off your passion for fashion and your understanding of what makes FRAME unique.
✨Tip Number 2
Network like a pro! Attend fashion events or local meet-ups where you can connect with people in the industry. Don’t be shy about sharing your interest in FRAME and asking for advice or insights – you never know who might have a lead on a job!
✨Tip Number 3
Practice your pitch! When you get the chance to meet someone from FRAME, whether at an event or in-store, be ready to talk about why you want to work there and how you can contribute to their team. Keep it casual but confident!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the FRAME family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your personal style and how it aligns with FRAME's aesthetic. We want to see that you’re not just applying for a job, but that you genuinely care about the brand and its values.
Tailor Your Application: Just like we tailor our clothes, tailor your application to fit the role! Highlight your previous retail experience and how it relates to the Sales Associate position. Make sure to mention any specific skills or achievements that demonstrate your ability to meet sales targets and provide exceptional customer service.
Be Personable and Engaging: Your written application is your first chance to connect with us, so make it engaging! Use a friendly tone and don’t be afraid to show your personality. We’re looking for someone who can build relationships with clients, so let that shine through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed! It’s super easy and ensures your application goes straight to the right people. Plus, you’ll get to explore more about FRAME while you’re at it!
How to prepare for a job interview at FRAME
✨Know Your Fashion
Brush up on FRAME's collections and the latest fashion trends. Being able to discuss specific pieces and how they fit into current styles will show your passion for fashion and help you connect with the interviewers.
✨Customer Service Mindset
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a client, as this role is all about creating memorable experiences for customers.
✨Sales Savvy
Familiarise yourself with sales techniques that work in high-end retail. Be ready to discuss how you’ve met or exceeded sales targets before, and think about how you can apply those strategies at FRAME.
✨Team Player Attitude
FRAME values collaboration, so be prepared to talk about your experience working in teams. Share how you’ve contributed to a positive team environment and how you can support your colleagues in achieving store goals.
