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- Tasks: Lead sales and operations in our flagship store while delivering exceptional customer experiences.
- Company: FRAME, a trendy American fashion brand with a European twist.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Join a stylish team and make a real impact in the fashion industry.
- Qualifications: Retail management experience and a passion for fashion are essential.
- Other info: Dynamic work environment with a focus on teamwork and creativity.
The predicted salary is between 36000 - 60000 £ per year.
FRAME is an American fashion brand established in 2012 by Erik Torstensson and Jens Grede. Since inception, FRAME has embodied Californian modernity with a distinctly European influence through its renowned ready-to-wear collections and coveted denim essentials. Born and raised in Los Angeles, FRAME offers a timeless perspective on everyday chic outfitting via signature tailoring, luxury leather, and quality cashmere. Today, FRAME is a household name across both women’s and men’s design, with 16 standalone retail stores across North America, two London stores, a store in Shanghai and a dedicated eCommerce website.
Role Overview:
You will oversee all operations and sales activities within our flagship location. You will be responsible for driving sales, delivering exceptional customer experiences, and ensuring the smooth running of the store. As the leader of your team, you will embody FRAME’s values while fostering a motivating and results-driven environment.
Responsibilities:
- Sales Leadership
- Achieve and exceed sales targets by developing and implementing effective sales strategies.
- Inspire and coach your team to deliver outstanding performance and customer engagement.
- Regularly analyse sales reports and KPIs to identify areas of opportunity.
- Customer Experience
- Ensure all clients receive an exceptional, personalized shopping experience.
- Act as a brand ambassador by promoting FRAME’s values and vision to clients.
- Develop strong relationships with VIP clients to build customer loyalty and retention.
- Team Management
- Recruit, train, and manage a high-performing team of sales associates.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals.
- Operational Excellence
- Manage day-to-day operations, including stock management, inventory control, and visual merchandising.
- Monitor and address any operational challenges, ensuring a seamless customer journey.
- Brand Representation
- Maintain the store's presentation, ensuring it reflects FRAME’s high standards of style and quality.
- Collaborate with the Visual Merchandising team to execute seasonal updates and maintain brand identity.
Skills and Qualifications:
- Proven experience in retail management, preferably within a luxury or premium brand environment.
- Strong leadership skills with the ability to motivate and inspire a team.
- A passion for fashion and an excellent understanding of the retail industry.
- Analytical mindset with the ability to interpret sales data and KPIs.
- Excellent communication and interpersonal skills, with a client-focused approach.
- Flexibility to work weekends, holidays, and varying shifts as needed.
Store Manager in City of London employer: FRAME
Contact Detail:
FRAME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in City of London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into FRAME's history, values, and product lines. This way, you can show off your passion for the brand and how you can embody its ethos as a Store Manager.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you would drive sales and enhance customer experiences, as these are key aspects of the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and expectations. This could give you an edge during your interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the FRAME team directly.
We think you need these skills to ace Store Manager in City of London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about the role and how your style aligns with FRAME’s chic aesthetic. We want to see your personality and enthusiasm for the brand!
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've inspired others or driven sales success. We’re looking for someone who can motivate and elevate our team!
Be Data Savvy: Don’t forget to mention your analytical skills! Discuss how you’ve used sales data and KPIs to improve performance in previous roles. We love candidates who can turn numbers into actionable insights that drive results.
Tailor Your Application: Just like we tailor our clothes, tailor your application to FRAME! Use keywords from the job description and align your experiences with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at FRAME
✨Know Your Brand Inside Out
Before the interview, dive deep into FRAME's history, values, and product offerings. Understand their unique blend of Californian modernity and European influence. This knowledge will help you demonstrate your passion for the brand and how you can embody its values as a Store Manager.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully motivated teams in the past. Share specific examples of how you've inspired your team to exceed sales targets or improve customer experiences. This will show that you can drive results while fostering a positive work environment.
✨Prepare for Sales Strategy Questions
Think about effective sales strategies you've implemented before and be ready to share them. Frame your answers around how you analyse sales data and KPIs to identify opportunities. This will highlight your analytical mindset and ability to drive sales in a luxury retail setting.
✨Demonstrate Customer-Centric Thinking
Since exceptional customer experience is key for FRAME, prepare to discuss how you've built relationships with clients in previous roles. Share stories about how you've personalised shopping experiences or developed loyalty among VIP customers. This will show your commitment to putting the customer first.
