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- Tasks: Deliver exceptional customer service and achieve sales goals while showcasing our stylish collections.
- Company: FRAME, a trendy Californian fashion brand with a European twist.
- Benefits: Competitive pay, employee discounts, and a vibrant team culture.
- Why this job: Be the face of FRAME and help clients find their perfect style.
- Qualifications: Retail experience preferred; passion for fashion and great communication skills are a must.
- Other info: Join a dynamic team and grow your career in the fashion industry.
The predicted salary is between 24000 - 36000 £ per year.
FRAME is a Californian fashion brand established in 2012 by Erik Torstensson and Jens Grede. Since inception, FRAME has embodied Californian modernity with a distinctly European influence through its renowned ready-to-wear collections and coveted denim essentials. Born and raised in Los Angeles, FRAME offers a timeless perspective on everyday chic outfitting via signature tailoring, luxury leather, and quality cashmere. Today, FRAME is a household name across both women’s and men’s design, with 16 standalone retail stores across North America, two London stores, a store in Shanghai and a dedicated eCommerce website. FRAME can also be found at the most desirable department stores and boutiques worldwide.
Role Overview: As a Sales Associate at Frame, you will be the face of our brand, delivering exceptional customer service while achieving sales goals. Your passion for fashion, attention to detail, and ability to connect with clients will ensure an outstanding in-store experience.
Requirements and Responsibilities:
- Customer Experience: Provide exceptional customer service by understanding and addressing client needs. Build and maintain long-term relationships with clients through personalized styling advice and follow-up.
- Sales Performance: Meet or exceed individual and store sales targets. Drive sales by introducing clients to new products and highlighting brand stories.
- Brand Representation: Act as a brand ambassador, embodying Frame’s values and aesthetic. Maintain an in-depth knowledge of Frame’s collections, materials, and fit.
- Store Operations: Ensure the sales floor is clean, organized, and visually appealing. Assist in receiving and processing shipments, and replenishing stock as needed. Support the team with inventory management and loss prevention procedures.
- Team Collaboration: Work closely with your team to ensure a seamless shopping experience for clients. Participate in team meetings, product training sessions, and feedback discussions.
Qualifications: Previous retail or sales experience in a high-end environment is preferred. A passion for fashion and knowledge of current trends. Strong interpersonal and communication skills. Ability to multitask and thrive in a fast-paced environment. Flexibility to work weekends, holidays, and varying shifts.
Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.
Sales Associate in City of London employer: FRAME
Contact Detail:
FRAME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in City of London
✨Tip Number 1
Get to know the brand inside out! Dive into FRAME's collections, materials, and fit. When you walk into that interview, you want to show off your passion for fashion and your understanding of what makes FRAME unique.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you'll be the face of FRAME, so brush up on your communication and interpersonal skills. Role-play with a friend or family member to get comfortable connecting with clients.
✨Tip Number 3
Showcase your sales savvy! Think of examples from your past experiences where you met or exceeded sales targets. Be ready to share how you can drive sales by introducing clients to new products and sharing brand stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the FRAME team. Let's make that unforgettable shopping experience happen together!
We think you need these skills to ace Sales Associate in City of London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your personal style and how it aligns with FRAME's aesthetic. We want to see that you’re not just applying for a job, but that you genuinely care about the brand and its values.
Tailor Your Application: Just like you would tailor an outfit, make sure your application is customised for us at FRAME. Highlight your relevant experience in retail or sales, and connect it to how you can enhance the customer experience in our stores. We appreciate a personal touch!
Be Personable and Engaging: Your written application should reflect your personality! Use a friendly tone and engage us with your communication skills. Remember, as a Sales Associate, you'll be the face of our brand, so show us how you can connect with clients even before you meet them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about FRAME and what we stand for!
How to prepare for a job interview at FRAME
✨Know Your Fashion
Brush up on your knowledge of FRAME's collections, materials, and fit. Being able to discuss specific pieces and how they align with current trends will show your passion for fashion and help you connect with the interviewers.
✨Customer Service Mindset
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a client's needs, as this role is all about creating outstanding in-store experiences.
✨Sales Savvy
Familiarise yourself with sales techniques that work in high-end retail. Be ready to discuss how you’ve met or exceeded sales targets before, and think about how you can drive sales by introducing clients to new products at FRAME.
✨Team Player Attitude
FRAME values collaboration, so be prepared to talk about your experience working in teams. Share how you’ve contributed to a positive team environment and how you can support your colleagues to ensure a seamless shopping experience.