Renewals & Client Advisor

Renewals & Client Advisor

Gloucester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Fram Executive Search Limited

At a Glance

  • Tasks: Deliver excellent customer service and build lasting relationships with clients.
  • Company: Dynamic insurance firm based in Northamptonshire with a focus on client satisfaction.
  • Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
  • Why this job: Make a real difference in client retention while developing your professional skills.
  • Qualifications: Strong communication skills and a customer-first mindset; insurance experience is a plus.
  • Other info: Join a close-knit team where collaboration and adaptability are key.

The predicted salary is between 28800 - 43200 £ per year.

Are you passionate about delivering excellent customer service while building lasting relationships? We\’re working on behalf of a Insurance firm based in Northamptonshire who is looking for a Renewals Advisor to play a key role in supporting clients through their insurance journey.
In this role, you\’ll focus on renewals, ensuring each client receives tailored advice that reflects their individual needs. By identifying opportunities and offering professional guidance, you\’ll help retain valued customers while also spotting ways to grow and strengthen business.
You\’ll build trust not only with clients, but also with insurers, partners, and introducers, working together to achieve positive, compliant outcomes. This is a customer-facing role at the heart of our business, so teamwork, adaptability, and a collaborative mindset are essential.
What you\’ll be doing:

  • Providing clear, professional advice to clients, mainly at renewal stage
  • Retaining and growing customer relationships by understanding their unique needs
  • Identifying and converting sales opportunities in a compliant, customer-first way
  • Developing and maintaining strong links with insurers, partners, and introducers
  • Playing an active role within a supportive, close-knit team

What we\’re looking for:

  • A strong communicator with a customer-first approach
  • Ability to spot opportunities and act with professionalism
  • Experience in insurance (preferred but not essential if you have transferable skills)
  • Someone who thrives in a team environment and enjoys building relationships

If you\’re ready to bring your skills to a growing insurance business and want to make a real difference in client retention and service, we\’d love to hear from you.

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Renewals & Client Advisor employer: Fram Executive Search Limited

Join a dynamic insurance firm in Northamptonshire that prioritises exceptional customer service and fosters a collaborative work culture. As a Renewals & Client Advisor, you'll benefit from ongoing professional development opportunities while working within a supportive team dedicated to building lasting client relationships. Enjoy the unique advantage of being part of a growing business where your contributions directly impact client satisfaction and retention.
Fram Executive Search Limited

Contact Detail:

Fram Executive Search Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Renewals & Client Advisor

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your customer service skills and how you can build lasting relationships. Tailor your approach to highlight your adaptability and teamwork.

✨Tip Number 3

Stay proactive! Follow up with companies after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind and showing your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you land that Renewals & Client Advisor role. Plus, it shows you’re serious about joining our team and makes it easier for us to connect with you.

We think you need these skills to ace Renewals & Client Advisor

Customer Service
Relationship Building
Sales Opportunity Identification
Professional Communication
Teamwork
Adaptability
Insurance Knowledge
Client Retention Strategies

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service skills and any relevant experience. We want to see how you can deliver excellent service and build relationships, so don’t hold back on showcasing your strengths!

Showcase Your Communication Skills: As a Renewals & Client Advisor, strong communication is key. Use your application to demonstrate how you've effectively communicated with clients in the past. We love seeing examples of how you've built trust and rapport!

Highlight Teamwork Experience: Since this role is all about collaboration, make sure to mention any experiences where you've worked as part of a team. We’re looking for candidates who thrive in a supportive environment, so share those stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Fram Executive Search Limited

✨Know Your Stuff

Before the interview, make sure you understand the insurance industry and the specific role of a Renewals & Client Advisor. Brush up on common insurance terms and concepts, and think about how your past experiences can relate to the job. This will help you answer questions confidently and show that you're genuinely interested.

✨Showcase Your Communication Skills

As a Renewals Advisor, strong communication is key. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your previous roles where you successfully communicated with clients or colleagues, highlighting your customer-first approach and ability to build relationships.

✨Demonstrate Team Spirit

Since teamwork is essential in this role, be prepared to discuss how you've collaborated with others in the past. Share specific examples of how you contributed to a team project or supported a colleague, emphasising your adaptability and collaborative mindset.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the firm. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.

Renewals & Client Advisor
Fram Executive Search Limited
Location: Gloucester
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