At a Glance
- Tasks: Deliver excellent customer service and build lasting relationships with clients.
- Company: Dynamic insurance firm based in Northamptonshire with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Join a close-knit team where collaboration and adaptability are key.
- Why this job: Make a real difference in client retention while developing your professional skills.
- Qualifications: Strong communication skills and a customer-first mindset; insurance experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering excellent customer service while building lasting relationships? We\’re working on behalf of a Insurance firm based in Northamptonshire who is looking for a Renewals Advisor to play a key role in supporting clients through their insurance journey.
In this role, you\’ll focus on renewals, ensuring each client receives tailored advice that reflects their individual needs. By identifying opportunities and offering professional guidance, you\’ll help retain valued customers while also spotting ways to grow and strengthen business.
You\’ll build trust not only with clients, but also with insurers, partners, and introducers, working together to achieve positive, compliant outcomes. This is a customer-facing role at the heart of our business, so teamwork, adaptability, and a collaborative mindset are essential.
What you\’ll be doing:
- Providing clear, professional advice to clients, mainly at renewal stage
- Retaining and growing customer relationships by understanding their unique needs
- Identifying and converting sales opportunities in a compliant, customer-first way
- Developing and maintaining strong links with insurers, partners, and introducers
- Playing an active role within a supportive, close-knit team
What we\’re looking for:
- A strong communicator with a customer-first approach
- Ability to spot opportunities and act with professionalism
- Experience in insurance (preferred but not essential if you have transferable skills)
- Someone who thrives in a team environment and enjoys building relationships
If you\’re ready to bring your skills to a growing insurance business and want to make a real difference in client retention and service, we\’d love to hear from you.
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Renewals & Client Advisor employer: Fram Executive Search Limited
Contact Detail:
Fram Executive Search Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals & Client Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. Be ready to share examples of how you've built relationships and retained clients in the past.
✨Tip Number 3
Show off your communication skills! During interviews, focus on how you can provide clear, professional advice to clients. Highlight your ability to understand unique needs and offer tailored solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in client retention and service.
We think you need these skills to ace Renewals & Client Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Renewals & Client Advisor role. Highlight your customer service experience and any relevant achievements that showcase your ability to build lasting relationships.
Showcase Your Communication Skills: Since this role is all about clear communication, use your application to demonstrate your strong communication skills. Write clearly and professionally, and don’t hesitate to share examples of how you've effectively communicated with clients in the past.
Emphasise Teamwork and Adaptability: We value teamwork and adaptability, so make sure to mention any experiences where you’ve successfully collaborated with others. Share stories that illustrate your ability to work well in a team environment and adapt to changing situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Fram Executive Search Limited
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific role of a Renewals & Client Advisor. Research common renewal processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Renewals Advisor, strong communication is key. Prepare examples from your past experiences where you've successfully communicated with clients or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Customer-First Mindset
Think about how you can convey your commitment to customer service. Be ready to discuss how you've tailored advice to meet individual client needs in previous roles. Highlighting your ability to build relationships will resonate well with the interviewers.
✨Emphasise Teamwork and Adaptability
Since this role requires collaboration, be prepared to share examples of how you've worked effectively within a team. Discuss situations where you've adapted to changes or challenges, showcasing your flexibility and willingness to support your colleagues.