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- Tasks: Deliver excellent customer service and build lasting relationships with clients.
- Company: Dynamic insurance firm based in Northamptonshire with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in client retention while developing your professional skills.
- Qualifications: Strong communication skills and a customer-first mindset; insurance experience is a plus.
- Other info: Join a close-knit team where collaboration and adaptability are key.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering excellent customer service while building lasting relationships? We\’re working on behalf of a Insurance firm based in Northamptonshire who is looking for a Renewals Advisor to play a key role in supporting clients through their insurance journey.
In this role, you\’ll focus on renewals, ensuring each client receives tailored advice that reflects their individual needs. By identifying opportunities and offering professional guidance, you\’ll help retain valued customers while also spotting ways to grow and strengthen business.
You\’ll build trust not only with clients, but also with insurers, partners, and introducers, working together to achieve positive, compliant outcomes. This is a customer-facing role at the heart of our business, so teamwork, adaptability, and a collaborative mindset are essential.
What you\’ll be doing:
- Providing clear, professional advice to clients, mainly at renewal stage
- Retaining and growing customer relationships by understanding their unique needs
- Identifying and converting sales opportunities in a compliant, customer-first way
- Developing and maintaining strong links with insurers, partners, and introducers
- Playing an active role within a supportive, close-knit team
What we\’re looking for:
- A strong communicator with a customer-first approach
- Ability to spot opportunities and act with professionalism
- Experience in insurance (preferred but not essential if you have transferable skills)
- Someone who thrives in a team environment and enjoys building relationships
If you\’re ready to bring your skills to a growing insurance business and want to make a real difference in client retention and service, we\’d love to hear from you.
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Renewals & Client Advisor employer: Fram Executive Search Limited
Contact Detail:
Fram Executive Search Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals & Client Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show that you're genuinely interested and ready to contribute to their goals.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships before applying can give you an edge and help you understand what they’re really looking for in a candidate.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Renewals & Client Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Renewals & Client Advisor role. Highlight your customer service experience and any relevant achievements that showcase your ability to build relationships.
Showcase Your Communication Skills: Since this role is all about clear communication, use your application to demonstrate your ability to convey information effectively. Whether it’s through your cover letter or CV, make sure your writing is professional yet approachable.
Emphasise Teamwork: We value collaboration, so don’t forget to mention your experience working in teams. Share examples of how you’ve contributed to a team environment and how you’ve built strong relationships with colleagues and clients alike.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the quickest way for us to receive your application and get to know you better!
How to prepare for a job interview at Fram Executive Search Limited
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific role of a Renewals & Client Advisor. Brush up on common insurance terms and concepts, and think about how your past experiences can relate to the job. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Renewals Advisor, strong communication is key. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your previous roles where you successfully communicated with clients or colleagues, highlighting your customer-first approach and ability to build relationships.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, be prepared to discuss how you've collaborated with others in the past. Share specific examples of how you contributed to a team project or helped a colleague, showcasing your adaptability and collaborative mindset. This will resonate well with the interviewers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within the firm. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.