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For Companies At a Glance
- Tasks: Deliver excellent customer service and build lasting relationships with clients.
- Company: Dynamic insurance firm based in Northamptonshire with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in client retention while developing your professional skills.
- Qualifications: Strong communication skills and a customer-first mindset; insurance experience is a plus.
- Other info: Join a close-knit team where collaboration and adaptability are key.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering excellent customer service while building lasting relationships? We\’re working on behalf of a Insurance firm based in Northamptonshire who is looking for a Renewals Advisor to play a key role in supporting clients through their insurance journey.
In this role, you\’ll focus on renewals, ensuring each client receives tailored advice that reflects their individual needs. By identifying opportunities and offering professional guidance, you\’ll help retain valued customers while also spotting ways to grow and strengthen business.
You\’ll build trust not only with clients, but also with insurers, partners, and introducers, working together to achieve positive, compliant outcomes. This is a customer-facing role at the heart of our business, so teamwork, adaptability, and a collaborative mindset are essential.
What you\’ll be doing: Providing clear, professional advice to clients, mainly at renewal stage Retaining and growing customer relationships by understanding their unique needs Identifying and converting sales opportunities in a compliant, customer-first way Developing and maintaining strong links with insurers, partners, and introducers Playing an active role within a supportive, close-knit team What we\’re looking for: A strong communicator with a customer-first approach Ability to spot opportunities and act with professionalism Experience in insurance (preferred but not essential if you have transferable skills) Someone who thrives in a team environment and enjoys building relationships If you\’re ready to bring your skills to a growing insurance business and want to make a real difference in client retention and service, we\’d love to hear from you. TPBN1_UKTJ
Renewals & Client Advisor employer: Fram Executive Search Limited
Contact Detail:
Fram Executive Search Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals & Client Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. Be ready to share examples of how you've built relationships and provided tailored advice in past roles.
✨Tip Number 3
Show off your communication skills! During interviews, focus on how you can effectively convey information and build trust with clients. Remember, it's all about that customer-first mindset!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a difference in client retention.
We think you need these skills to ace Renewals & Client Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Renewals & Client Advisor. We want to see how you can deliver excellent customer service and build lasting relationships!
Showcase Your Communication Skills: As a strong communicator, it's essential to demonstrate this in your written application. Use clear and professional language to convey your ideas, and don’t forget to mention any relevant experience that showcases your customer-first approach.
Highlight Teamwork Experience: Since this role thrives on collaboration, share examples of how you've worked effectively in a team environment. We love seeing candidates who can contribute to a supportive, close-knit team like ours!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Fram Executive Search Limited
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific role of a Renewals & Client Advisor. Research common renewal processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Renewals Advisor, strong communication is key. Prepare examples from your past experiences where you've successfully communicated with clients or resolved issues. Practise articulating your thoughts clearly and concisely, as this will demonstrate your ability to provide professional advice.
✨Emphasise Teamwork
Since this role requires collaboration, be ready to discuss how you've worked effectively in teams before. Share specific instances where you contributed to a team goal or supported colleagues, highlighting your adaptability and collaborative mindset.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
