WorkRight Analyst

Contract: Full-time, permanent

Team: WorkRight EMEA

Office Location: Sheffield (7th Floor, Saville House, 74-90 Savile Street, Sheffield S4 7UD, United Kingdom)

The Role

The WorkRight Analyst will provide exceptional levels of client service to a wide range of clients; part of a global team processing WorkRight checks submitted by clients. Assigned to specific client accounts, you will be exposed to a full range of global right to work processes and administrative tasks.

Responsibilities

• Assessing criteria is met to validate right to work
• Follow documented standard operating procedures for right to work checks
• Utilise required case management systems to ensure data accuracy and record right to work check results
• Escalate right to work check failures to the Account Manager
• Identify incomplete or missing information and request clarification using standard communications
• Complete online face to face imposter checks
• Managing drop boxes/communication systems: answering queries from users
• Special Projects: take on additional projects as required
• Ad hoc duties: assist with ad hoc administrative functions, as needed.

Qualifications

• Strong administrative and data entry skills, from either previous work experience or educational background
• Comfortable working in a team with excellent communication skills
• Ability to work flexibly and accurately in a fast‑paced environment
• Uses communication skills to influence and achieve objectives
• Demonstrate exceptional planning and time management skills with an ability to multi‑task
• Be able to act under instruction with limited supervision / autonomy
• Be able to plan workload, meet deadlines and priorities
• Ensures work completed is accurate, to a high quality and follows standard layouts
• Completes tasks within agreed timeframes and in line with expectations
• Completes the minimum number of tasks per day in line with set targets
• Implement effective processes to manage workflow and meet deadlines
• Demonstrates proficiency in word processing, Internet and email systems

Benefits

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
• Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
• Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
• Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need

Equal Opportunity Statement

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.