At a Glance
- Tasks: Lead a boutique team, create exceptional customer experiences, and drive sales performance.
- Company: Fraegra, a modern fragrance house focused on hospitality and craft.
- Benefits: Competitive salary, creative work environment, and opportunities for personal growth.
- Why this job: Be part of a unique fragrance journey and shape memorable customer experiences.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Join us in Manchester for the launch of our flagship boutique in March 2026.
The predicted salary is between 36000 - 60000 £ per year.
Fraegra is a modern fragrance house built on hospitality, craft, and emotional intelligence. We curate the world's most compelling niche and heritage fragrance brands and present them through residential retail, calm, tactile spaces where guests are welcomed as individuals, not transactions.
Fraegra exists to become:
- The most trusted home of niche fragrance in the UK
- A place guests return to, not just shop in
- A brand known for how it makes people feel
Our King Street boutique is Fraegra's northern flagship, a destination for those who value discernment over noise, craft over trend, and care over theatre. This is not just a store opening. It is the beginning of a reputation.
The Fraegra Manchester Boutique Manager is the guardian of the Fraegra experience. You lead through presence and example, balancing commercial rigour with hospitality generosity. You create an environment where your team feels proud, supported, and exceptional and where guests feel that immediately.
You will be known for:
- Setting the service and emotional tone of the store, every day
- Building and developing an exceptional founding team
- Protecting the Fraegra customer journey with consistency and care
- Leading from the floor — hosting, consulting, and coaching
- Delivering strong commercial performance without compromising experience
- Curating events, brand moments, and private client activity
You are comfortable holding both the numbers and the nuance.
Please include in the body of your email:
- Your full name
- Where you currently live
- Your answers to the three questions below
Please attach:
- A CV (maximum 2 pages)
APPLICATION QUESTIONS (Please answer all three)
- Tell us about a time you built strong, ongoing relationships with customers that led to repeat visits or long-term loyalty. What did you personally do to stay connected and encourage customers to come back?
- Tell us about a time you improved sales performance in-store by changing how the team approached customers or the shop floor experience.
- Tell us about a time you needed to uphold high standards on the shop floor while keeping the environment positive and calm. How did you influence behaviour without creating pressure or tension?
Boutique Manager in Warrington employer: fraegra
Contact Detail:
fraegra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager in Warrington
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Fraegra's ethos and values. When you walk into that interview, let your passion for niche fragrances shine through. Show them you’re not just another candidate; you’re someone who truly gets what they’re all about.
✨Tip Number 2
Practice your storytelling skills! You’ll want to share those experiences that highlight your ability to build relationships and create memorable customer journeys. Think of specific examples that showcase your knack for hospitality and emotional intelligence—those are key in this role!
✨Tip Number 3
Don’t just sit back and wait for the interview to come to you. Engage with Fraegra on social media or attend any events they might be hosting. This shows initiative and gives you a chance to connect with the team before you even step foot in the boutique.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fraegra family. Let’s make sure your application stands out from the crowd!
We think you need these skills to ace Boutique Manager in Warrington
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for fragrance and hospitality. Authenticity goes a long way in making a memorable impression.
Tailor Your Responses: Make sure to answer the application questions thoughtfully and specifically. Relate your experiences directly to the role of Boutique Manager at Fraegra. We’re looking for how you’ve created exceptional customer experiences and built strong relationships, so highlight those moments!
Keep It Concise: While we love a good story, remember to keep your CV and answers clear and to the point. Aim for a maximum of two pages for your CV and ensure your responses are focused and relevant. We appreciate clarity and brevity!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at fraegra
✨Know the Brand Inside Out
Before your interview, dive deep into Fraegra's ethos and values. Understand their focus on hospitality and emotional intelligence. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Prepare Real-Life Examples
Think of specific instances from your past where you've built strong customer relationships or improved sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will make your experiences relatable and impactful during the interview.
✨Showcase Your Leadership Style
As a Boutique Manager, you'll need to lead by example. Be ready to discuss how you create a positive environment for your team while maintaining high standards. Share examples of how you've coached or supported team members in the past to demonstrate your leadership skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared about the boutique's vision or upcoming events. This shows your enthusiasm for the role and helps you gauge if Fraegra is the right fit for you. Plus, it keeps the conversation engaging!