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For Companies At a Glance
- Tasks: Lead a boutique team, create exceptional customer experiences, and drive sales performance.
- Company: Fraegra, a modern fragrance house focused on hospitality and craft.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Be part of a unique fragrance journey and shape memorable customer experiences.
- Qualifications: Strong leadership skills, experience in retail, and a passion for customer service.
- Other info: Join us in Manchester for the launch of our flagship boutique in March 2026.
The predicted salary is between 36000 - 60000 £ per year.
Fraegra is a modern fragrance house built on hospitality, craft, and emotional intelligence. We curate the world’s most compelling niche and heritage fragrance brands and present them through residential retail, calm, tactile spaces where guests are welcomed as individuals, not transactions. Fraegra exists to become:
- The most trusted home of niche fragrance in the UK
- A place guests return to, not just shop in
- A brand known for how it makes people feel
FRAEGRA | KING STREET, MANCHESTER
Opening March 2026
Our King Street boutique is Fraegra’s northern flagship, a destination for those who value discernment over noise, craft over trend, and care over theatre. This is not just a store opening. It is the beginning of a reputation.
THE ROLE — FRAEGRA MANCHESTER BOUTIQUE MANAGER
The Fraegra Manchester Boutique Manager is the guardian of the Fraegra experience. You lead through presence and example, balancing commercial rigour with hospitality generosity. You create an environment where your team feels proud, supported, and exceptional and where guests feel that immediately.
You will be known for:
- Setting the service and emotional tone of the store, every day
- Building and developing an exceptional founding team
- Protecting the Fraegra customer journey with consistency and care
- Leading from the floor — hosting, consulting, and coaching
- Delivering strong commercial performance without compromising experience
- Curating events, brand moments, and private client activity
You are comfortable holding both the numbers and the nuance.
APPLICATION DETAILS
Please include in the body of your email:
- Your full name
- Where you currently live
- Your answers to the three questions below
Please attach:
Send applications to: berni@fraegra.com (cc: dylan@fraegra.com)
APPLICATION QUESTIONS
(Please answer all three)
- Tell us about a time you built strong, ongoing relationships with customers that led to repeat visits or long-term loyalty. What did you personally do to stay connected and encourage customers to come back?
- Tell us about a time you improved sales performance in-store by changing how the team approached customers or the shop floor experience.
- Tell us about a time you needed to uphold high standards on the shop floor while keeping the environment positive and calm. How did you influence behaviour without creating pressure or tension?
Boutique Manager in Manchester employer: fraegra
Contact Detail:
fraegra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Fraegra's ethos and the unique fragrances they offer. This way, when you walk into that interview, you can speak passionately about how you align with their values and vision.
✨Tip Number 2
Network like a pro! Connect with people in the fragrance industry or those who have worked at Fraegra. A friendly chat can lead to insider tips or even a referral, which can make all the difference in landing that boutique manager role.
✨Tip Number 3
Showcase your hospitality skills! During interviews or networking events, demonstrate how you create memorable experiences for customers. Share stories that highlight your ability to balance commercial success with genuine care for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fraegra family and ready to contribute to that exceptional customer journey.
We think you need these skills to ace Boutique Manager in Manchester
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and insights that relate to the role.
Answer the Questions Thoughtfully: Take your time with the application questions. We’re looking for genuine examples that showcase your skills and how you connect with customers. Make sure to highlight your achievements and the impact you had!
Keep it Professional but Friendly: While we love a casual vibe, remember to keep your language professional. Strike a balance between being approachable and showcasing your expertise in hospitality and retail management.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly and helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at fraegra
✨Know the Brand Inside Out
Before your interview, dive deep into Fraegra's ethos and values. Understand their focus on hospitality and emotional intelligence. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Style
As a Boutique Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered a supportive environment. Highlight your ability to balance commercial goals with exceptional customer service.
✨Prepare for Scenario Questions
Expect questions that ask you to demonstrate your problem-solving skills in real-life situations. Think about times when you've improved customer experiences or sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Emotional Intelligence
Fraegra values emotional intelligence, so be ready to discuss how you've built strong relationships with customers. Share specific stories that illustrate your ability to connect with people and create memorable experiences that encourage loyalty.
