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- Tasks: Lead a boutique team, create exceptional customer experiences, and curate engaging events.
- Company: Fraegra, a modern fragrance house focused on hospitality and emotional intelligence.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Be the heart of a unique fragrance boutique and shape memorable customer journeys.
- Qualifications: Experience in retail management and a passion for building relationships.
- Other info: Join us in Manchester for an exciting new flagship store opening in 2026.
The predicted salary is between 36000 - 60000 £ per year.
Fraegra is a modern fragrance house built on hospitality, craft, and emotional intelligence. We curate the world’s most compelling niche and heritage fragrance brands and present them through residential retail, calm, tactile spaces where guests are welcomed as individuals, not transactions.
Fraegra exists to become:
- The most trusted home of niche fragrance in the UK
- A place guests return to, not just shop in
- A brand known for how it makes people feel
Our King Street boutique is Fraegra’s northern flagship, a destination for those who value discernment over noise, craft over trend, and care over theatre. This is not just a store opening. It is the beginning of a reputation.
The Fraegra Manchester Boutique Manager is the guardian of the Fraegra experience. You lead through presence and example, balancing commercial rigour with hospitality generosity. You create an environment where your team feels proud, supported, and exceptional and where guests feel that immediately.
You will be known for:
- Setting the service and emotional tone of the store, every day
- Building and developing an exceptional founding team
- Protecting the Fraegra customer journey with consistency and care
- Leading from the floor — hosting, consulting, and coaching
- Delivering strong commercial performance without compromising experience
- Curating events, brand moments, and private client activity
You are comfortable holding both the numbers and the nuance.
Please include in the body of your email:
- Your full name
- Where you currently live
- Your answers to the three questions below
Please attach:
- A CV (maximum 2 pages)
APPLICATION QUESTIONS (Please answer all three):
- Tell us about a time you built strong, ongoing relationships with customers that led to repeat visits or long-term loyalty. What did you personally do to stay connected and encourage customers to come back?
- Tell us about a time you improved sales performance in-store by changing how the team approached customers or the shop floor experience.
- Tell us about a time you needed to uphold high standards on the shop floor while keeping the environment positive and calm. How did you influence behaviour without creating pressure or tension?
Boutique Manager employer: fraegra
Contact Detail:
fraegra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Fraegra's ethos and the unique fragrances they offer. This way, when you walk into that interview, you can speak passionately about how you align with their vision of hospitality and emotional intelligence.
✨Tip Number 2
Network like a pro! Connect with people in the fragrance industry or those who have worked at Fraegra. Use platforms like LinkedIn to reach out and ask for insights. You never know who might put in a good word for you!
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've created a positive team environment in previous roles. Highlight your ability to balance commercial success with exceptional customer experiences—this is key for the Boutique Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fraegra family from the get-go.
We think you need these skills to ace Boutique Manager
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for fragrance and hospitality. Authenticity goes a long way in making a memorable impression.
Answer the Questions Thoughtfully: Take your time with the application questions. We’re looking for specific examples that showcase your skills and experiences. Make sure to highlight how you’ve built relationships, improved sales, and maintained high standards in a calm environment.
Keep it Concise: While we love a good story, remember to keep your CV to a maximum of 2 pages. Be clear and concise in your writing, focusing on the most relevant experiences that align with the Boutique Manager role. Less is often more!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re keen on joining the Fraegra family!
How to prepare for a job interview at fraegra
✨Know the Brand Inside Out
Before your interview, dive deep into Fraegra's ethos and values. Understand their focus on hospitality and emotional intelligence. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Style
As a Boutique Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully built a strong team or improved customer relationships. Highlight how you balance commercial goals with creating a welcoming environment.
✨Prepare for Scenario Questions
Expect questions about handling specific situations, like maintaining high standards while keeping a calm atmosphere. Think of real-life examples where you've influenced behaviour positively without adding pressure. This will demonstrate your ability to manage both the numbers and the nuance.
✨Engage with Their Vision
Fraegra is all about creating memorable experiences. Be ready to discuss how you can contribute to their vision of being a trusted home for niche fragrances. Share ideas for events or customer engagement strategies that could enhance the boutique experience.
