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- Tasks: Manage and grow client accounts while building strong relationships.
- Company: Fractory is revolutionising manufacturing with innovative solutions.
- Benefits: Enjoy a competitive salary, equity options, flexible benefits, and 25 days holiday.
- Why this job: Join a dynamic team where your contributions make a real impact.
- Qualifications: Experience in sales, basic engineering knowledge, and CRM familiarity preferred.
- Other info: Hybrid work model with a supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
Fractory is changing the way manufacturing works — and we need sharp, driven Account Managers to grow with us.
We’re looking for someone who thrives in a fast-paced sales environment, builds strong customer relationships, and knows how to spot opportunities others miss. You’ll manage and grow an account base of engineering clients, working closely with our technical and commercial teams to keep deals moving and value high.
You’ll love this if you…
- Have experience growing revenue across accounts (not just maintaining)
- Are commercially sharp with basic engineering understanding
- Enjoy building long-term client relationships and aren’t afraid to chase new opportunities
- Like structure but move quickly, think practically, and don’t overanalyze
- Are based around Manchester and happy to work from our office a few days a week
Bonus if you’ve worked in manufacturing or digital platforms, or know your way around a CRM.
What you’ll do:
As an Account Manager, you’ll own the full cycle of your client relationships — from finding new business to supporting existing customers and making sure their orders are delivered successfully. You’ll work closely with our Project Engineers and operations team to make it all happen.
Your day-to-day will include:
- Hitting monthly, quarterly, and annual revenue targets
- Maintaining and growing revenue across your assigned account base
- Proactively identifying new opportunities within your accounts and helping clients find the best production solutions
- Clearly communicating quality expectations between clients and our internal engineering team
- Building strong, long-lasting relationships — including site visits when needed
- Keeping up a high volume of quality communication with all your accounts
- Ensuring excellent customer service across the board
- Keeping the Fractory platform and Salesforce clean, accurate, and up to date
- Creating tailored strategies for each account to unlock their revenue potential
- Setting pricing and payment terms, and resolving any disputes when they arise
- Offering flexible payment plans where needed to support client purchases
- Making smart pricing decisions to maximise conversion
- Collaborating closely with Project Engineers and our operations team to ensure smooth order execution
- Helping teammates when needed — we win as a team
- Understanding your customers\’ buying patterns and habits
- Promoting upsells and cross-sells where valuable
- Becoming an expert on everything Fractory can offer — and knowing how to communicate that value to clients
What you get:
- Competitive salary + commission
- Equity options
- 25 days holiday + bank holidays
- Juno flexible benefits platform
- MediCash healthcare reimbursement
- Pension scheme (3% from Fractory)
- Regular team events & socials
- Central Manchester office + £2/day car parking support
- Cycle to Work scheme
- International team and modern tooling
Hiring process (quick & clear):
- 30-min intro call with our recruiter
- 30-min deep dive with Head of Account Management
- In-office meet-up to meet a team+ short presentation
- Final call with leadership
We aim to keep the full process smooth and respectful of your time — expect 2–3 weeks from first chat to offer.
Ready to apply? At Fractory, we prioritise quality, ownership, and courage. If you enjoy solving real-world problems, learning quickly, and seeing the impact of your work—you’ll feel at home here.
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Account Manager Manchester employer: Fractory
Contact Detail:
Fractory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Manchester
✨Tip Number 1
Familiarise yourself with Fractory's services and the manufacturing industry. Understanding their unique selling points and how they differentiate themselves in the market will help you communicate effectively with potential clients.
✨Tip Number 2
Network within the Manchester engineering community. Attend local events or join relevant online groups to connect with potential clients and industry professionals, which can give you an edge in identifying new business opportunities.
✨Tip Number 3
Brush up on your CRM skills, particularly with Salesforce. Being proficient in managing client relationships through this platform will demonstrate your readiness to hit the ground running in the role.
✨Tip Number 4
Prepare for the interview by thinking of specific examples from your past experience where you've successfully grown accounts or built strong client relationships. This will showcase your ability to thrive in a fast-paced sales environment.
We think you need these skills to ace Account Manager Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly in fast-paced environments. Emphasise any achievements related to revenue growth and client relationship building.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Fractory. Mention specific aspects of the job description that resonate with you, such as your ability to identify new opportunities and your understanding of engineering concepts.
Showcase Relevant Skills: Highlight skills that align with the job requirements, such as CRM proficiency, communication abilities, and problem-solving skills. Provide examples of how you've successfully used these skills in previous roles.
Prepare for Interviews: Research Fractory and its operations thoroughly. Be ready to discuss how you can contribute to their goals, particularly in managing accounts and driving revenue. Prepare questions that show your interest in the company and the role.
How to prepare for a job interview at Fractory
✨Understand the Company and Its Values
Before your interview, take some time to research Fractory and its mission. Understand how they are changing the manufacturing landscape and be ready to discuss how your values align with theirs. This shows genuine interest and can set you apart from other candidates.
✨Demonstrate Your Sales Acumen
Be prepared to share specific examples of how you've successfully grown revenue in previous roles. Highlight your ability to identify opportunities and build long-term client relationships. Use metrics to quantify your achievements, as this will resonate well with the interviewers.
✨Showcase Your Technical Understanding
Since the role involves working closely with engineering clients, having a basic understanding of engineering concepts can be beneficial. Brush up on relevant terminology and be ready to discuss how you can bridge the gap between technical teams and clients.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows that you're engaged and serious about the role. Ask about the team dynamics, the challenges they face, or how success is measured in the Account Manager position. This not only helps you gauge if the company is the right fit for you but also demonstrates your proactive nature.