At a Glance
- Tasks: Engage with clients, assess housing disrepair cases, and convert them into valued clients.
- Company: Progress Law Solicitors, a dynamic firm focused on housing disrepair claims.
- Benefits: Competitive salary, performance bonuses, flexible hours, and professional development opportunities.
- Other info: Supportive environment with potential for career growth and training contracts.
- Why this job: Make a real difference in tenants' lives while gaining valuable legal experience.
- Qualifications: Law degree preferred but not essential; strong communication and empathy skills required.
The predicted salary is between 18000 - 22000 £ per year.
Progress Law Solicitors is a reputable and dynamic law firm specialising in housing disrepair claims. Due to company expansion, we are currently seeking motivated Junior Filehandlers to join our team. As a Junior Filehandler, you will play a crucial role in engaging with potential clients, assessing their housing disrepair cases, and converting them into valued clients. In this role, you will initially undergo 9-12 months of training as an Initial Response Advisor before progressing to a Filehandler.
About Housing Disrepair Claims
Housing disrepair claims arise when tenants live in properties that have fallen into a state of disrepair due to the landlord’s failure to carry out necessary repairs. Common issues include damp and mold, structural defects, broken heating systems, leaking roofs, and infestations. Tenants have the right to live in safe and habitable conditions, and when landlords fail to meet these obligations, tenants may be entitled to compensation.
Responsibilities
- Engage with potential clients who are experiencing issues related to housing disrepair, demonstrating empathy and understanding as you listen to their concerns.
- Conduct detailed assessments of potential clients' housing disrepair cases, gathering crucial information about the nature of the damage, how long it has persisted, and the impact on the tenant's health and wellbeing.
- Review and document evidence provided by clients, such as photographs of the disrepair, records of communications with their landlord, and any reports of the impact on their health.
- Provide clear and informed advice to potential clients regarding their legal rights, the responsibilities of their landlord, and the steps involved in making a housing disrepair claim.
- Effectively present and explain the services and expertise of Progress Law Solicitors to potential clients, emphasising our commitment to securing the necessary repairs and compensation for the distress and inconvenience they have endured.
- Collaborate closely with the legal team to prepare and organise the necessary documentation and evidence required to pursue the claims, ensuring all relevant details of the disrepair are thoroughly documented.
- Maintain accurate and detailed records of client interactions, case assessments, and progress updates within our case management system, ensuring that all information is up to date and easily accessible.
- Follow up with potential clients, providing regular updates on their case status, answering any questions they may have, and offering support throughout the legal process.
- Stay informed of relevant changes in housing law and legal procedures related to disrepair claims, ensuring that you can provide accurate and current information to clients.
Requirements
- A law degree or equivalent qualification is preferred but not essential.
- Proven communication skills with the ability to effectively engage with potential clients over the phone.
- Excellent verbal and written communication skills, with the ability to convey complex legal information in a straightforward and accessible manner.
- Strong analytical and critical thinking skills to assess the merits of potential cases, especially in reviewing evidence of property damage and neglect.
- Empathy, compassion, and the ability to connect with individuals facing challenging living conditions.
- Exceptional organisational skills with the ability to manage multiple cases simultaneously while maintaining attention to detail.
- Proficient computer skills and familiarity with case management systems.
- Previous experience in housing disrepair claims or property law is desirable but not essential.
Joining our team at Progress Law Solicitors offers an exciting opportunity to make a meaningful difference in the lives of tenants affected by housing disrepair. We provide a supportive work environment, ongoing professional development, and the chance to work alongside experienced legal professionals dedicated to securing justice for our clients. If you possess the necessary qualifications, skills, and a genuine passion for helping others, we invite you to apply for the position of Junior Filehandler at Progress Law Solicitors. Please submit your resume, along with a cover letter outlining your relevant experience and why you are interested in this role.
Note: Only shortlisted candidates will be contacted for an interview. We appreciate your understanding in this matter.
The firm offers a generous bonus structure.
Job Type: Full-time, Permanent
Start Date: As soon as possible
Interviews: To be held as soon as possible, with the right candidates starting within 2 weeks.
Training Contract: May be available for the right candidate after relevant training/experience.
Salary: £18,000.00-£22,000.00 per year
Schedule: 8-hour shift, Day shift, Flexitime, Monday to Friday
Additional Pay: Performance bonus
Additional Benefits: Additional leave, Company events, Discounted or free food, On-site parking
Junior Paralegal employer: Fqps
Progress Law Solicitors is an excellent employer that prioritises the professional growth of its employees through comprehensive training and a supportive work environment. As a Junior Filehandler, you will have the opportunity to make a significant impact in the lives of tenants facing housing disrepair issues while working alongside experienced legal professionals. The firm offers competitive salaries, performance bonuses, and additional benefits such as flexible working hours and company events, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Paralegal
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in law or related fields. They might know about openings or can give you a heads-up on opportunities at firms like Progress Law Solicitors.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're passionate about housing disrepair claims and how you can help clients. Show them your empathy and understanding!
✨Tip Number 3
Stay updated on housing law! Knowing the latest changes can really set you apart during interviews. It shows you're committed and ready to dive into the role of Junior Filehandler at Progress Law Solicitors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and making a difference in tenants' lives.
We think you need these skills to ace Junior Paralegal
Some tips for your application 🫡
Tailor Your Cover Letter:Make sure to customise your cover letter for the Junior Filehandler role. Highlight your passion for helping tenants and any relevant experience you have, even if it's not directly in housing disrepair claims. We want to see your personality shine through!
Showcase Your Communication Skills:Since you'll be engaging with clients, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and don't shy away from showing empathy in your writing. We love candidates who can connect with people!
Highlight Relevant Experience:Even if you don’t have direct experience in housing disrepair claims, mention any related roles or skills that could be beneficial. Whether it’s customer service or legal studies, we want to see how your background can contribute to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining Progress Law Solicitors!
How to prepare for a job interview at Fqps
✨Know Your Stuff
Before the interview, make sure you understand the basics of housing disrepair claims. Familiarise yourself with common issues like damp, mould, and structural defects. This will help you engage confidently with the interviewers and show that you're genuinely interested in the role.
✨Show Empathy
As a Junior Filehandler, you'll need to connect with clients facing tough situations. During the interview, demonstrate your ability to empathise by sharing examples of how you've helped others in challenging circumstances. This will highlight your suitability for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the firm and the role. Inquire about the training process or how the team collaborates on cases. This shows that you're proactive and eager to learn, which is exactly what Progress Law Solicitors is looking for.
✨Be Organised
Bring a copy of your CV, cover letter, and any notes you've made about the role. Being organised not only helps you stay on track during the interview but also demonstrates your attention to detail—an essential skill for managing multiple cases effectively.
