At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, and improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.OverviewWe’re looking for a motivated Litigation Handler to join our team. In this role, you’ll manage a caseload of litigated Employers Liability (EL) and Public Liability (PL) claims for our Public Sector clients. You’ll handle cases from issue to trial, including small, fast, and multi-track claims.This is an excellent opportunity for a legal professional with experience in EL/PL litigation and a passion for achieving the best outcomes for clients.This role is based from our Tamworth office on a hybrid basis and offers flexible working optionsHow you'll make an impact
- Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial.
- Handle small, fast, and multi-track claims, providing support to Partners when required.
- Assess liability, set and maintain reserves, and investigate the merits of third-party claims.
- Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients.
- Apply the Civil Procedure Rules and relevant Authorities to secure optimal results.
- Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims.
- Maintain 100% data integrity on the office case management system.
- Delegate and supervise appropriate tasks to Claims Administration Assistants.
- Act as a technical and procedural referral point for others in the litigation team.
- Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors’ Accounts Rules.
About You
- You hold a Law degree and have completed the LPC.
- You have experience in EL/PL litigation and personal injury claims.
- You’ve worked in defence claims handling, ideally within an insurer or TPA environment.
- You’re self-motivated, proactive, and able to work independently within a defined structure.
- You have strong communication skills and can work effectively with peers, managers, and clients.
- You’re flexible and willing to accommodate unexpected situations, including working extra hours when required.
- Eligible to work in the UK.
Compensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace.Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).
QWE
Will this role count as your QWE, and who will confirm it?
Check it against the SRA’s questions in two minutes. If there is no COLP or solicitor where you work, the SRA lets a solicitor outside confirm it: an FQPS solicitor can, from £149.
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Litigation Paralegal in Tamworth employer: FQPS Academy Ltd.
CRA Legal is an excellent employer that fosters a dynamic and supportive work culture, offering hybrid working arrangements that promote work-life balance. With a focus on employee growth, the firm provides clear performance targets and opportunities for professional development, making it an ideal place for those looking to advance their careers in the legal sector while being part of a modern, technology-driven environment.
