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- Tasks: Take orders, upsell products, and build customer relationships in a dynamic environment.
- Company: Join NAPA Auto Parts, a global leader in automotive parts and tools.
- Benefits: Enjoy exclusive discounts, career progression, and performance-based bonuses.
- Why this job: Be part of a trusted brand while helping customers keep their vehicles running smoothly.
- Qualifications: Must be organised, proactive, and possess excellent communication skills.
- Other info: Access to health and financial tools, plus bespoke training opportunities.
The predicted salary is between 30000 - 42000 £ per year.
NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence. With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE‑matched quality suppliers, and exclusive brands. These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently.
We are currently looking for a Parts Advisor to join our team.
Responsibilities- Taking orders over the telephone, upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long‑term rapport with local customers.
- Actively promote offers, discounts and customer competitions.
- Limiting credits and returns by ordering and sending the right parts, first time.
- Punctual, organised, and efficient whilst working towards deadlines.
- Pro‑active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1,000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance‑based bonus, paid monthly.
- Discount on car parts.
Parts Advisor in Reading employer: FPS Distribution Ltd
Contact Detail:
FPS Distribution Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Reading
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on a Parts Advisor position or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to talk about your experience and how you can help them boost sales and customer satisfaction. Confidence is key!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick call or email can show your enthusiasm for the role and keep you on their radar. Plus, it’s a great way to ask any questions you might have.
✨Tip Number 4
Check out our website for the latest job openings! We’re always looking for passionate individuals to join our team. Applying directly through us can give you an edge, so don’t miss out!
We think you need these skills to ace Parts Advisor in Reading
Some tips for your application 🫡
Show Your Passion for Parts: When writing your application, let us know why you're excited about the role of Parts Advisor. Share any relevant experience or enthusiasm for the automotive industry that makes you a great fit for our team.
Tailor Your CV: Make sure your CV highlights the skills and experiences that align with the job description. We want to see how your punctuality, organisation, and communication skills shine through in your previous roles.
Be Personable: In your cover letter, show off your personality! We love candidates who can demonstrate empathy and build rapport with customers. Share a brief story or example that showcases your customer service skills.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you!
How to prepare for a job interview at FPS Distribution Ltd
✨Know Your Parts
Familiarise yourself with the types of parts and tools NAPA offers. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Practice Your Communication Skills
Since the role involves taking orders and upselling, practice clear and confident communication. Role-play with a friend or family member to simulate customer interactions and refine your ability to build rapport.
✨Show Your Enthusiasm
Demonstrate your passion for the automotive industry during the interview. Share any personal experiences or projects related to cars that highlight your interest and commitment to the field.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the company and the role, and it gives you a chance to learn more about the team and culture at NAPA.
